Disclosure: This post is sponsored by Quill.com. Too many times, the workplace is fraught with misunderstandings and other frustrating communication challenges, which can lead to unnecessary politics, drama (what I call “nonsense”) but perhaps more importantly, a shifting of responsib

For e-commerce companies, an essential part of their business is gaining new clients. However, many businesses overlook an important factor for survival among the competitors: retaining the existing clients. If they are successful in retaining an existing client, there’s a greater lik

Disclosure: This post is sponsored by Quill.com. As a small business owner, I wear many hats, including executive and entrepreneurial coach, video podcast host, plus bookkeeper, marketer, copywriter, vendor liaison, advertising and publicity director, and office manager, among others.

A few years ago I began the habit of getting up earlier and writing in my journal, taking the time to be reflective, appreciative, and grateful. I went over my goals each morning and my values. I devoted time to reading stories and quotations that inspired me. Finding, reading, and jo