This past week in LA, I hobnobbed with some of the most successful people in music at the major industry event of the year (okay, well, more like I saw most of them, but I did meet David Meerman Scott!) . Having talked over the years with mega-successful entrepreneurs about what success really means, I decided to share some of their success tactics with you.
Mega-Success Tactic #1: Define Success For Yourself.
Consider this quote from Ralph Waldo Emerson: “To laugh often, to win the affection of children, to earn the appreciation of honest critics and endure the betrayal of false friends, to appreciate beauty, to find the best in others, to leave the world a bit better, whether by a healthy child, a garden patch…to know even one life has breathed easier because you have lived. This is to have succeeded!”
Think about it- what is your definition of success? Is it freedom, financial independence and wealth, international travel, a happy, healthy family, physical health, doing good for others in the world…what does it mean to you to be successful?
This one can get a little tricky- sometimes we want things because we get the idea we’re “supposed” to want them. As my friend Dixie says, “Do you want what you want or only what you WANT to want?”
For example, when I do the Lifestyle & Business Planning Analysis with clients, one of the areas of the questionnaire focuses on what material things you want. I see a lot of answers- cars, boats, vacation villas in Tuscany. And I think we’ve been trained to believe that’s what success is. We see wealthy people on TV with their conspicuous spending and outrageous purchases and think that’s what we’re supposed to want.
But when it really comes down to it, when you soul search and go deep, when you close your eyes and take a deep breath and envision your perfect life, what do you want?
Once you know what you really want, it’s easy to implement the remaining four tactics:
Mega-Success Tactic #2. State your goals in positive terms.
If you believe in the Law of Attraction, you’ve already heard this message. But even if you haven’t or if the Law of Attraction isn’t your “thing,” your brain receives messages in the same way the universe does. If your brain hears, “Avoid creating problems with clients,” what it actually hears is “create problems with clients.” The brain also hears a negative word, “avoid.” This creates a negative state of mind that follows you around. If, instead, your brain hears, “Create a pleasant and positive relationship between company representatives and clients,” it hears a positive and clear message and knows exactly what to do. This kind of positive message breeds a positive, upbeat state of mind that follows you around. (And thank you to Kat, one of my Facebook pals who recently reminded me gently of this tactic when I said my mantra was “I’m not getting sick!”)
Remember, too, that your brain needs clear messages. “Avoid creating problems with clients” tells you what not to do, but it doesn’t say what you should do. There are lots of possibilities that aren’t “creating problems with clients,” but which is the alternative that you want?
Mega-Success Tactic #3. Define your goals in measurable, time-sensitive terms.
Once you’ve stated your goals in positive terms, you need to come up with a way to determine if you’ve achieved your goals. How do you know you’ve achieved your goal? By when do you want to achieve it?
Using the previously mentioned goal, you can change “Create a pleasant and positive relationship between company representatives and clients,” to “Create and maintain a pleasant and positive relationship between company representatives and clients, as evidenced by quarterly customer satisfaction surveys.” Here you’ve created a measure of your success in the customer satisfaction surveys and you’ve said that you will initially create and then maintain your goal, which shows you what you need to see in those surveys- an increase and gradual leveling out in positive ratings. You’ve also made it time-sensitive by stating that the surveys are to be done quarterly.
Setting measurements and timing for your goals keeps your goals clear and attainable instead of wishy-washy and vague.
Mega-Success Tactic #4. Plan ahead.
Sometimes business owners experience what I like to call “post-success laziness.” You have a goal, you achieve your goal, and then you take a break, resting on your laurels and, yeah, let’s face it, you get a little lazy. This happens when you don’t plan ahead and set your next goal before you achieve the first one.
Creating a roadmap of goals does a couple of things. First, in creating a series of goals, you assume you will achieve the closest goal and the next one and so on, and that’s just smart, positive thinking. Second, you avoid the post-success laziness because you’re already working toward the next goal before you achieve the first. You do want to take time to celebrate achievements, but don’t let yourself get so bogged down in the celebration that you forget to keep moving forward.
Mega-Success Tactic #5. Follow through!
The single most important tactic to achieving success is the ability to follow through. If you create goals and then don’t set up systems and structures to follow through on your goals, you’re not a mover or a shaker- you’re a dreamer.
Don’t get me wrong- there’s nothing wrong with dreaming. Being a dreamer is a wonderful, important thing, actually. Dreamers can be extremely successful people, but not without follow-through. So find ways to follow through on your dreams- and if you need help, find it! If there are things you don’t know how to do, learn how to do them or delegate them. If you struggle with time management and accountability, hire a coach. Because once you figure out where you’re going, all you have to do is figure out how to get there and follow through.
So, start by deciding where you’re going and how you’re going to get there, and then build a plan to follow through. With this plan, you’ll find success on your own terms.
Santa knows a lot about business! Even if, say, this particular guy looks slightly sinister.
This time of year, many of us are thinking about Santa Claus and looking forward to his visit down the chimney (and trying to remember not to light a fire on Christmas Eve!)It occurred to me this morning that Santa is a deliverer of quintessential customer service.
Is anyone truly unhappy with Santa’s work? Not really. People return year after year to Santa to put in their holiday wishes, and he rarely gets complaints. So I thought it appropriate to share with you some of the business lessons I’ve learned over the years by observing St. Nick.
Pay attention to detail.
Santa makes a list and checks it twice. He really pays attention to detail and makes sure no mistakes are made. Are you as careful? Be diligent with your customers and clients and give the same attention to detail as Santa, and you’ll have loads of happy customers, which translates to repeat business.
Hire good people.
The elves always do amazing, impeccable work. They have a strong work ethic, they know how to get things done, and they put a lot of care into creating the best toys possible. These are the qualities you should look for when you hire people to do work for your business, too, even if you’re outsourcing. Your employees and contractors and their work product represent your company. Make sure they represent you well.
Do what you say you’re going to do when you say you’re going to do it.
Santa promises to deliver all toys on Christmas Eve, so that when you wake up Christmas morning, your stocking is filled and your biggest wish is granted. You never wake up on Christmas, only to discover that Santa just didn’t make it. You never get an e-mail from Santa saying, “I’m sorry, we just couldn’t make our deadline this year.” Likewise, always deliver what you promise within your projected timeline and you’ll make your customers and clients very happy.
Love what you do (or at least look like you do).
Did you ever notice how Santa is always smiling? Whether he’s asking children what they want for Christmas, checking off his “naughty and nice” list, or delivering the toys, he’s always smiling. You get the sense that Santa really loves what he does, and that makes it so much nicer to receive gifts from Santa, because you know he’s getting joy out of doing good. One imagines that Santa wouldn’t frown, even if the elves revolted or the reindeer just weren’t behaving properly that day. Your customers and clients should always feel like you love what you do, no matter what’s going on in your day (or the day of your customer service reps). They should never feel like a burden, but always like a joy.
Market yourself well.
Santa does an amazing job of marketing himself, doesn’t he? You can’t pass a grocery store without hearing the clang clang of the Salvation Army Santa, and you can’t visit a mall without seeing a line of children waiting to talk to Santa. You see, Santa has wisely set up a network of outsourced Santas who deliver exceptional PR for him, plus he’s made strategic partnerships with charities so he appears just about everywhere. And don’t get me started on merchandising. You can market yourself just as well as Santa does by setting up your own marketing campaigns and strategic partnerships. Get yourself out there and increase your visibility.
Do good.
Speaking of strategic partnerships, Santa does good in the world. He delivers toys to children who live in poverty and brings a certain measure of comfort to millions around the world. He lends his image to thousands of charitable causes and makes a difference in the world around him. I hear that every one of Santa’s elves is required to volunteer a certain number of hours each month. You can do good in the world, too, through your business. Business in Blue Jeans donates a portion of our profits to a list of charities that are meaningful to me, but you can make a difference in a ton of different ways. Always be on the lookout for ways to do good in the world.
Santa’s not the only one who can do an amazing job, delight people around the world, and make a big difference. You can do the same thing with your business…you just have to have the spirit of the holidays. Enjoy!
Recently, my friend and informal mentor, Larry Winget, posted a fairly controversial blog post entitled, “Passion Has No Value.” When I saw that post, I knew that once again, Larry was going to light some fires. And indeed, after a week and a lively debate on Larry’s site, it seems I was right.
I might have opted into the dialogue on Larry’s site, but I wanted to spend some time with this one, rolling it around in my brain.
My initial gut reaction to Larry’s post was that indeed, passion itself isn’t enough for success. As Larry and I have always agreed, it takes expertise (and other things) to be successful. Ultimately, you’ve got to have the goods to back up whatever you promise, there’s no way around that. If you’ve got passion but no expertise, you can look forward to a short business life, leaving a lot of unhappy clients and customers in your wake.
But…the whole “passion has no value” thing…that’s got me feeling like a doorknob snagged my sweater: I can’t shake it loose.
I admit, I’ve evolved over the last year. I don’t really talk much about “passion” these days. I admit, I have talked about passion’s role in the micro-entrepreneurial business, but I never really felt quite settled about it. Passion is a word that has been overused and misunderstood.
These days, instead of “passion,” I talk about “fervor,” which the dictionary defines as “great intensity of feeling or belief.” Why fervor? Because just about every mega-successful person I know is intense in his or her own way, including (and perhaps especially) Larry. Passion, though, as Larry suggests, is a word that refers to an “uncontrollable” emotion, that frankly, doesn’t have a place in business.
Emotion in general certainly has a role- it’s how we connect with people. After all, people do business with people and emotion plays a role in relationship-building. But uncontrolled emotion (passion) often gets in the way of an open, evolving, questioning mind, a necessary ingredient for success.
I do love working with entrepreneurs and I love helping small businesses grow. But I love the results I get more…and so do my clients.
And even if fervor and intensity are different from passion, they still aren’t enough for success. You can never exclude expertise from the equation. Without the “chops” to back up your fervor, you’ll never be successful (or at least, not for long). Successful business lies in the “sweet spot” that’s found in the cross-section of what you’re fervent about, what you’re really good at, and what sets you apart (the “power triad”).
I assume that Larry would agree with me that even if you’re great at what you do, you still have to find something that sets you apart, something that distinguishes you from the rest of the world (whether you’re an employee or an entrepreneur). Why do I assume Larry would agree with me? I mean…have you seen his boot collection alone? Larry himself has build a successful brand that fuses his unique personality (and fashion sense) with what he’s fervent about (cutting through the nonsense) and what he’s really good at (communicating that “straight shooter” vibe through multiple mediums).
I’ve worked with micro-entreprenuers who set up shop solely under the premise of turning their “passion into profits” and failed before looking for help. I’ve worked with small business owners who focused only on what they were good at, but didn’t enjoyed it and didn’t find much success before deciding to make a change. And I’ve worked with folks in both of those categories who never packaged their business in a way that set them apart from everyone else in their industry, couldn’t reach their audience, and didn’t understand why.
Fervor, expertise, and packaging (or branding) are the first keys in success. They’re not the only keys, but they’re a good place to start.
And as for passion…as Larry suggests, perhaps that uncontrolled emotion is perhaps best left to the personal realm. Passion is what you feel about the things you want to create in your life- the ultimate outcomes like more time with family or creating a feeling of stability, safety, and security. Passion about what you’re working towards is what keeps you motivated…and that does have value.
If you’ve read my “The 7 Lessons of Mega-Successful Entrepreneurs” or if you’ve been reading my weekly e-mail newsletter, then you know that there was a time that my business had plateaued and no matter what I threw at it, money, marketing strategies, time, effort…I just couldn’t get the darned thing to budge over the bump to the next level. My business was doing fine, but I wasn’t satisfied and I certainly wasn’t fulfilled.
I started thinking that maybe it was time to walk away. In fact, I actually did walk away. I took a three-month hiatus away from my business and started to look at other opportunities. My husband and I looked at all kinds of businesses.
But try as I might, I couldn’t escape the nagging feeling in my heart that I still had more to do in my own business.
So, a month into my little sabbatical (about the time when I got really bored), I started working with a coach to get through the burnout and frustration to the heart of what was holding me back in my business. Because the one thing I did know for sure was that when you’re too close to something, it’s usually too hard to see the answers. Having the outside perspective of a coach or consultant can give you insight and a big picture viewpoint that you’d never have on your own. And if I was going to figure out what had kept me in that plateau, I knew I needed someone who could be for me what I am to my own clients.
For two months my coach guided me as I dug deep and searched my soul. When I finally came up for air, my mind was clear. And that’s when I discovered precisely what I’d been missing all along that had held my business firmly at that plateau.
It wasn’t just one answer. In fact, the answer to what was holding me back came in the form of seven simple lessons, and I’d been hearing them from my mentors for awhile. But sometimes you hear the right answers at the wrong time, you know? And that’s what had happened to me. I’d heard them, I just hadn’t gotten them.
As soon as I started implementing the Lessons in my own business, things started to change. Things didn’t change overnight and I did still have to work. That’s just how business operates! But the more in tune I got with the Lessons, the more things happened. Opportunities started to fall in my lap and people started to take notice. I felt an ease in my business that had never been there before, and my creativity soared.
I don’t know if now is the right time for you to hear the Lessons, but even if you’re not quite there yet, I’d like to encourage you to start learning about them. You can download my original “The 7 Lessons of Mega-Successful Entrepreneurs” using the form at the top of this page. Once you click the confirmation link in your e-mail, you’ll receive another e-mail with a link to the free download (sorry to make you jump through hoops, but it’s become necessary with bots and spammers; I promise the download is worth it).
If you’re not just ready to hear the lessons, but you want to see how dramatically your business can be changed like mine was, then join me for my free Webinar, “The 7 Lessons of Mega-Successful Entrepreneurs,” where I’ll share the Lessons in-depth and give you action steps for every lesson in a handout. You’ll walk away with a few ways to start seeing changes in your business now, even before the New Year.
If you’ve been feeling frustrated like I was and you’re ready to jump out of your plateau, this webinar is for you.
Join me November 29 for “The 7 Lessons of Mega-Successful Entrepreneurs” at 1:00 PM Eastern.
(Seriously, it’s free. And it’s not a sales pitch. That’s not how I roll. I’m just saying.)
As an entrepreneur and small business owner, I know you probably struggle with the feeling that you’re never doing enough to grow your business. I know you probably wrestle with time management and getting more clients and customers. I know you probably grapple with knowing how to give your business the boost it needs when you hit a plateau.
How do I know? Because I’ve been working with entrepreneurs for fifteen years, helping my clients face those exact struggles. I talk with entrepreneurs and small business owners every single day who face these challenges and more.
Know how else I know? Because I’m an entrepreneur and small business owner, just like you. Used to be, when I put down a book or walked out of a seminar, I’d wonder, “What now?” I felt like there was something missing.
More than that, I wanted to know what I was missing so I could stop struggling, get out of a plateau, and then share what I had learned with you (and in this webinar, I’m sharing it for free). So I made a list of the most amazing, mega-successful entrepreneurs, authors, and experts, and I interviewed them to get real answers.
After studying the interviews and gathering the “missing pieces,” I discovered seven consistent, clear lessons. I’ve used these lessons in my own business to end my frustration and struggling, and now I’m ready to share…. Go ahead and register- this one’s on me!
Title: “The 7 Lessons of Mega-Successful Entrepreneurs” Date: Tuesday, November 29, 2011 Time: 1:00 PM – 2:00 PM EST
After registering, you’ll receive a confirmation email containing information about joining the Webinar.
System Requirements PC-based attendees
Required: Windows® 7, Vista, XP, or 2003 Server
Macintosh®-based attendees
Required: Mac OS® X 10.5 or newer
P.S.If this isn’t your interest, or you aren’t able to join me, please feel free to share this with your friends, if it’s comfortable for you. This webinar is open to the public!
Mega-successful entrepreneurs are fervent. They’re passionate and energetic about what they do.
Mega-successful entrepreneurs create from within.
They learn from others but speak from their own experience.
Mega-successful entrepreneurs are strongly magnetic.
Their fervor and expertise (and their ultimate success) makes them attractive to others.
Mega-successful entrepreneurs rebound from mistakes and failures.
Most of the mega-successful entrepreneurs I know have big failures in their past. Remember: “This thing we call failure is not the falling down, but the staying down.“ - Mary Pickford
Mega-successful entrepreneurs are works in progress, constantly learning and evolving.
Every mega-successful entrepreneur I know reads constantly, is always striving to improve, and trying to up their game.
Mega-successful entrepreneurs follow through and follow up.
Without following through on ideas and following up with people, whether they’re networking contacts, possible business partners, or potential clients and customers, one cannot be successful.
Mega-successful entrepreneurs are focused and driven.
Mega-successful entrepreneurs often have their own kind of self-discipline which may not look like what you’d expect, but they are always moving forward and taking action.
Mega-successful entrepreneurs manage their time wisely.
This one isn’t about whether you check e-mail in the morning or make a to-do list. It’s about choosing what you devote your time and energy to.
Mega-successful entrepreneurs are interesting and interested.
They’re both fascinating to talk to and curious about other people.
Mega-successful entrepreneurs know when to ask for help.
Entrepreneurs often think we have to do everything ourselves. Problem is, when you wait too long to resolve a challenge, it can turn into a problem. Mega-successful entrepreneurs know when it’s time to look for outside advice from coaches and consultants.
Mega-successful entrepreneurs are just like the rest of us- they doubt themselves, experience fear, and have moments of uncertainty. They just know how to wrestle their demons to the ground better. At the end of the day, mega-successful entrepreneurs are just like everyone else- they put their jeans on one leg at a time. But when it comes to the struggles that plague less-successful entrepreneurs, the mega-successful know what to do when those struggles emerge. They handle their business and move on to the next thing.
Want to know more about mega-successful entrepreneurs? Scroll up to the top of the page and subscribe to the Business in Blue Jeans e-zine and you’ll receive my “The 7 Lessons of Mega-Successful Entrepreneurs” for free!
Ross Faris, founder and owner of Your Neighbor's Garden (image from YNG)
I just received a heartbreaking e-mail from one of my favorite family-run businesses. Ross Faris, the founder and owner of Your Neighbor’s Garden, a small home market in the suburbs of Indianapolis (and I dare say, one of Indy’s best semi-kept secrets), passed away last night.
The story of Your Neighbor’s Garden has always held a special place in my heart, partly because it’s such a lovely family story, and partly because it’s such a perfect example of the business philosophy that is so near and dear to my heart. I’ll quote Ross’s own posting of the history of YNG from their web site:
“Thirty years ago my son Greg and daughter Anne asked me if they could have a lemonade stand. I suggested they could make more money selling vegetables from my garden. We started with the produce on a picnic table in our front yard along Grandview Drive. And soon we erected our LOCAL PRODUCE sign at the end of our driveway and moved closer to the house. Sales were brisk so I made my garden larger and started using other parcels of land to expand our garden business. I might add that I was in charge of production and the kids marketing. I took half the proceeds for my contribution and they took the other half.
We first called ourselves FARIS FRUITS AND VEGGIES and after a few years we changed our name to YOUR NEIGHBOR’S GARDEN because at the beginning our Highland Kessler neighbors were our main customers.”
The YNG story continued after the children grew up, and Ross ran YNG part-time for thirteen more years before he retired from a successful career and took the market on full-time, finally satisfying his life-long small business aspirations.
I didn’t know Ross very well. I went to YNG fairly often for fresh, local produce, but more often than not, Ross was busy unloading produce or puttering around in the garage next to the market itself. He was quick with a smile and a friendly hello, and always made sure we had everything we needed. He was a really nice guy, that much I know.
Your Neighbor's Garden home market (image from 4thfrog.blogspot.com)
Your Neighbor’s Garden is (despite the uncertain future of YNG, I hold out hope that Ross’s legacy will continue, so I’m writing in the present tense) the embodiment of what I imagine I would have discovered, if I’d known Ross Faris better. It’s welcoming, friendly, and the kind of place that returns you to a time when we all trusted one another. You see, Your Neighbor’s Garden operates on the honor system. There’s no cashier. There’s a locked cashbox, where you put the money for your produce, or, if you don’t have the right cash on-hand, a handwritten IOU (and you always pay the IOU, because in this day and age, if someone trusts you to give them an IOU, you never want to disappoint them!)
Your Neighbor’s Garden is housed in a small shed next to the Faris’s house. The shed is air-conditioned and there’s a fridge in the back where 4H students and other kids sometimes sell eggs from their chickens. By the street hangs a wooden sign that lists the various kinds of produce in stock. It’s very homey and sweet.
Sign for Your Neighbor's Garden (image from goinglocal-info.com)
I remember the first time I went to Your Neighbor’s Garden. I’d heard about it for years, even drove by without realizing what it was. The first time I actually visited, though, I worried that I might be trespassing on someone’s private property. When I got out of my car, Ross welcomed me with his big smile and I knew I was in the right place.
Over the years, the Faris’s added a small parking lot, started working with other local farmers, and selling at the weekly farmer’s markets in town. And if you’re a “regular” to the home market, then you encounter the same welcoming friendliness when you see YNG staff at the local weekly farmer’s markets around town.
Ross Faris was a brilliant example of a parent teaching his children about small business. Many of us started out with lemonade stands (myself included), but how many kids left their lemonade dreams behind and stopped dreaming the entrepreneurial dream? Ross not only kept the dream alive for 30 years, but transformed it the embodiment of his own small business vision.
I decided to write about this today because I’m so saddened by the loss of Ross Faris from a personal perspective, but also because I also wanted to share his story from a business perspective. So often those with small business dreams think that they have to come up with a grandiose idea or a big invention. So often, people who fantasize about leaving corporate careers behind think they have to spend a lot of money to start a business.
Ross Faris and Your Neighbor’s Garden are a testament to the idea that you can start a business inexpensively, doing what you love, do it in your own style, do it on your terms, and you can do it extremely well.From where I sit, that’s the perfect illustration of a successful Business in Blue Jeans.
Recently, someone posted a kind comment on my Facebook Wall, saying how special I am and how much my friendship means to them. At first I thought, “Wow, I’m really glad that person is my friend!” and started to post back a thank you for the warm and friendly post. But then I noticed where the comment was generated from.
You know how Facebook tells you when something’s been posted from HootSuite or Ping or a mobile application? Well, this one was posted from a tool that acts much like an e-mail list management tool that lets you insert “%firstname%” into the body of your text so that the person’s actual name appears. For example, when I write my weekly e-zine, the software I use allows me to write something like, “Hi %firstname%, Welcome to No Suits Allowed!” and the e-mail that the subscriber receives, says, “Hi John, Welcome to No Suits Allowed!” Well, this software allows you to do the same thing, but with social media. So you can write something like, “Hi %firstname%, I just wanted to let you know how special and amazing you are, and to say that I really treasure our friendship,” and send it to a thousand people.
Efficient? Yes. Totally against the entire point of social media? In my book, pretty much.
Social media isn’t designed to be a mass enterprise. It’s designed to form and build relationships and connections among people. Whether you’re talking about Facebook, Twitter, or LinkedIn, social media is all about a conversation that takes place between individuals. If you want to leverage social media to its greatest advantage, you have to actually participate in that conversation.
I’m not entirely against time-saving tools for social media. In fact, I make great use of them myself. I use Networked Blogs to automatically post my blog posts to my Facebook and Twitter accounts. I use HootSuite to load in links to articles I’ve written, to maximize visibility of those articles over a longer period of time. And I recently started using the feature in my e-mail newsletter software that allows me to post my weekly e-zines to my Twitter account.
But the automation stops there. If I automate personal messages, how, exactly, am I building high quality relationships, and how can I bring true value to my friends, followers, fans, and associates? How can one form an authentic connection, if one starts by deceiving people by posting what seems like an intimate and individual comment, but what turns out to be a generic message which was actually posted to several (or even hundreds) other people?
Back to the individual who posted this message to my Wall…I looked at this person’s Facebook Wall, to see what response she was getting from others. Many people had posted and thanked her for the message she posted (and a little detective work proved that indeed, it was identical to the one posted on my Wall), and it’s pretty clear to me that most didn’t know (or didn’t care?) that this was the exact same message she’d posted to everyone else…and that she hadn’t visited their Facebook pages to learn about them, but rather had just clicked a single “Submit” button to send one message to many.
So maybe this tool provides a jumping-off point for forming a relationship? But…no. Because as I suspected, the person in question hasn’t responded to a single one of the people thanking her on her Wall, which is what you’d think someone would do, if they understood the point of social media and were truly interested in forming those connections.
Folks, social media isn’t about collecting followers and friends. The numbers aren’t what’s important – the quality is what matters. If you have thousands of friends, how much good does that really do you, if you don’t talk to them or engage in a dialogue with them? How does it serve you to have that many friends you don’t have a relationship with, and more importantly, how can you possibly serve them?
If I’ve said it once, I’ve said it a thousand times…social media is about engagement and it’s about the conversation. If you post to your Wall or tweet and you get no response from your friends and followers, there’s a reason why. You’ve got to get to know people to know what will interest them. You’ve got to get to know your friends and followers to know what they want to hear about from you. And if you don’t bother doing that, you’re wasting the incredible business and personal potential that social media puts at your fingertips.
Now, if you’ve got thousands of Facebook friends and Twitter followers, obviously you won’t be able to have conversations with each and every one of them every day. But what you can do is post things that appeal to your friends and followers, and engage in a dialogue about those things. Different things will appeal to different people, which means that over time, you’ll get a good mix of many of your friends and followers involved in the conversation. People will talk to you and they’ll talk to each other, and you’ll create a little community, just by getting to know the people who you’re connected to in social media. And that’s the point.
Ever since I gained a certain level of visibility and credibility in the marketplace, I’ve been bombarded with private messages and e-mails from people who want me to promote their books, products, teleseminars, live events, telesummits…
I’m particular about who and what I promote. I only share people and products I have personal experience with. I only share things that have helped me and improved my business. If I connect with someone or read a book that just didn’t help me, I’ll be darned if I’m going to promote that to my subscribers and followers, just to get a fat commission. I’ve never believed in promotion for profit. It’s just not my style.
But what bothers me most is that I regularly receive requests for help from people who have befriended me on Facebook, never said “hello,” and then sent me a message a couple of weeks later asking me to promote their new book and help them get to “bestseller status” on Amazon.
Why would I do that??
Why would I ever promote someone I don’t know? Why would I promote content I haven’t reviewed? How could I possibly recommend someone I don’t know and maintain my own integrity and authenticity?
I imagine there are people who will promote anything, thinking that associating themselves with someone they perceive as more successful makes them look more successful. It doesn’t.
So here’s the scoop: if you want people to promote your products, here’s the way to do it:
Create really solid content. Don’t hold back. Give everything you’ve got and make sure you have a good editor (for print or audio).
Form strong relationships with other entrepreneurs and small business owners who have the same target market. Look for complimentary businesses to form alliances with.
Talk to people. Get to know them. Comment on blogs, Facebook pages, articles, and show your support.
Bring value to the table for other people before you ask them to do something for you. Believe it or not, things like what I mentioned in #3 are ways of bringing value and forming a relationship with someone. I remember the people who post comments on my Facebook status updates and blog posts.
If you want someone to promote your product or book for the first time and they haven’t seen your content before, send them a copy of your work before asking them to promote it. You might end up with a great blurb for your book cover or web site and you might also gain a fan.
Ultimately, the most important point I can make here is that if you’re using social media as a business networking tool, make sure you use it the right way. Remember to focus on the “social” part of social media. It’s all about the connection and the conversation.
Brian Tracy recently suggested that I try out his new Business Growth Strategies program, and who am I to say no to one of the greatest minds in small business success and personal development? Brian Tracy has consulted for more than 1,000 companies and addressed more than 4,000,000 people in 4,000 talks and seminars around the globe. He’s the top-selling author of over 45 books that have been translated into dozens of languages and has written and produced more than 300 audio and video learning programs, including the worldwide, best-selling Psychology of Achievement. So, you know, he’s major. And you simply have to know that Brian is the best at what he does.
Obviously, if someone like Brian Tracy personally recommends that you try something out, well, even if it’s his product, I just think you do it. So I immediately took the $1 trial and gave it a whirl.
*BTW, in the interests of full disclosure, please note that I do not have any sort of affiliate relationship with Brian Tracy. Period.
Business Growth Strategies: What is it?
Brian Tracy’s Business Growth Strategies is a seriously high-powered system of videos and written instructions to take you from where you are now to where you want to go with your business.
You start with a Business Profitability Assessment that examines 30 areas of your business. It’s comprehensive, but don’t be afraid- the whole assessment only takes about 10 minutes. That said, beware: this assessment shines a fairly harsh light on your business. I thought I had a pretty good setup with my business, but darned if I didn’t discover pretty quickly that there were at least 12 major areas where I could stand improvement.
What’s pretty cool, though, is that throughout the process, Brian is there, walking you through via video, and he’s just such a nice man and so encouraging that it helps soften the blow when you realize how much help you need (even if, for some bizarre reason I have yet to understand, the videos do tend to remind me a little bit of those Darma Initiative videos from Lost, which also strangely makes the whole thing even more pleasant…if you figure that one out, let me know).
Once you’ve gotten through the assessment, you learn all the areas where you need help and you can start getting into the actual meat of the content.
What you’ll learn:
Business Growth Strategies provides tangible help with just about any aspect of small business growth that you can think of. You learn a lot of theory about business growth, from setting up the right systems, making sure you’re properly capitalized, business planning, sales, marketing, time management, effectiveness, advertising….there’s almost nothing that isn’t covered. Business Growth Strategies is more comprehensive than you can possibly imagine. There are 52 lessons with more than 250 videos recorded by Brian Tracy himself, and every lesson comes with written materials, exercises, and action steps.
Pedagogically speaking…
From a teaching standpoint, the combination of mediums is really smart. You need to watch the videos to get the most out of everything, and probably it’s better if you watch them all more than one time, but you can download and (if you’re so inclined) print out the written instructions to make a pretty awesome workbook with exercises and action steps, so you know exactly what you’re supposed to do.
Although you can skip around the program and focus on whatever topic you want, they’ve set it up so that you get a lesson plan based on your Business Profitability Assessment. That’s pretty wise, because without that lesson plan, the massive amount of material available can get a little overwhelming and daunting.
If you go into this and want to be successful, I’d probably recommend that you plan to stay in the program for six months to a year. That way you can do one lesson a week and really maximize your learning and have plenty of time to take action and implement the recommended strategies.
Who does Business Growth Strategies rock for?
Business Growth Strategies is awesome if you’re just starting a business. You’ll start out the right way and with Brian as your de facto coach, you’ll have a clear plan and strategies in place to smooth out the often bumpy startup road.
It’s also great if you’ve been in business for awhile, especially if you’ve flat-lined. Your business will get a sound tune-up, you’ll find out exactly what you’ve been missing, and you’ll be back on an upward swing.
And, Business Growth Strategies would work especially well for people in a brick-and-mortar businesses who are looking to grow their businesses in traditional ways.
What do I wish Business Growth Strategies included?
Business Growth Strategies is soundly grounded in old-school business principles. You’d expect nothing else from Brian Tracy. So there’s no doubt in my mind that the content is top-notch and of the highest quality.
Still, as much value as the program brings, I’m left wishing that Business Growth Strategies had a small injection of “new school” business principles that factored in newer technologies like internet marketing and social media networking, which is an interesting thing to say since the entire program is internet-based.
That said, business is business, and too many folks in business today think it’s okay to bypass class business principles and as much as we entrepreneurs just love to fast-track stuff, in the end, that just doesn’t work as well. So as much as I’d like to infuse the program with just a wee bit of new school stuff, it’s probably okay that it doesn’t include much of it, because there’s plenty of that out here already.
Overall thoughts…
Do I recommend Business Growth Strategies? Yep. It pretty much rocks the house. It’s solid content, through and through. I didn’t feel sold on other stuff, and really, once you’re in, you’ll just spend time in the program learning. And learning. And learning. Brian Tracy just continues to prove over and over that he’s still got it, and he shows no sign of slowing down.
