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February 21, 2012

The Definitive Guide to Using Pinterest for Small Business Marketing, Part Two
Susan @ 11:30 am

 

Welcome back! Last week we covered the basics of Pinterest, a new social media bookmarking site that’s taking the online world by storm. This week, I’ll cover ways to use Pinterest in your marketing, what to pin, and how to get your stuff into Pinterest without being obnoxious about it.

The first thing I want to address is the issue of how to use Pinterest for business marketing. Marketers have gotten a bad reputation on social media. Plain and simple, there are folks out there who get it wrong and blanket social media with advertisements that feel a lot more like demands than the conversation that social media is intended to be. And that group of marketers have given marketing in general a bad name, because their advertisements and “in your face” commercialism have, at least according to some, ruined sites that others found to be pretty enjoyable on a personal level.

So let’s talk about how to avoid that with Pinterest, because Pinterest is one of the coolest, most enjoyable sites out there right now. Let’s not ruin Pinterest with a bunch of marketing junk! Instead, let’s join together to bring quality content and a higher level conversation to Pinterest that enriches the community, instead of transforming it into a much less-appealing, commercialized marketplace.

  1. Don’t be all business. Create boards that are business-oriented, but also create boards that are personal and let people get to know you. Also, bear in mind that Pinterest does not want you using the site for self-promotion, as they tell you in the rules.
  2. Don’t be spammy. Whatever you post, post it only once. Don’t repeat-post on Pinterest. See Rule #1.
  3. Be a part of the community. Don’t use Pinterest just for marketing and SEO. It’s great for those things, but if that’s the only reason you’re there, you’re missing the point. This holds true for every other social media site, by the way. Join in the conversation. Use the comments field on pins to engage in dialogue with other users.
  4. Contribute in multiple ways. Maintain a new pin to old pin ratio of anywhere from 5:1 to 10:1, just make sure you’re both repinning and adding new content.
  5. Don’t be the only one pinning from your own site. Make your blog more “pin-worthy” by creating fantastic content, using amazing images in your blog posts, and adding a “Pin It” button on your site (in WordPress, you can use the “Pinterest “Pin It” Button” plug-in, or the “Social Discussions” plug-in, which includes Pinterest, Google+, Facebook, Twitter, LinkedIn, etc.). The “Pin It” buttons make it easier for people to pin your stuff and the quality content makes it more likely they’ll do so.
  6. Use the Pinterest-provided “goodies” to let people know you’re on Pinterest. Pinterest provides “follow me” buttons and all kinds of other cool stuff for free here. You can also use plug-ins in WordPress to display your latest pins, which makes it more likely you’ll build a following on Pinterest.
  7. Display your pins. You can install the “Super-Simple Pinterest Widget” plug-in in your blog to let people see what you’ve been pinning. This also helps to build your Pinterest following. You can also connect your Facebook presence to Pinterest. Connecting all these social media platforms really helps you to build a tribe. I’ve gotten to know people on Pinterest in a way that I haven’t known them on Facebook or Twitter, and vice versa.
  8. Pin first, tweet second. Pin cool stuff to your Pinterest boards, then tweet about the pin. This serves the purpose of expanding your Pinterest following while also delivering your web site or blog content to both social media platforms.
  9. Check your web analytics. Pinterest will give you great data. Facebook, not so much, because clicks go through a script filter before heading to your site. On Pinterest, you’ll know exactly what pins sent people to your site. That’s great information!
As for creating specific marketing strategies relating to Pinterest, the options are almost limitless.
  • Create Pinterest contests- Land’s End ran a contest where they asked people to create Land’s End specific boards in their accounts and pin items from the Land’s End web site to those boards. Whoever made the most pins won a shopping voucher.
  • Create infographics- these industry-information-presented-as-images graphics are huge right now. Of course, if you’re graphic-design-disabled like I am, you’ll want to hire someone to create an infographic for you.
  • Create a Pinterest-user discount and only offer it to folks following you on Pinterest.
  • Develop tutorials and “how tos” and share them on Pinterest. You could share your how to via video or step-by-step blog posts.
  • Sell your stuff! If you’ve got a product, pin it and put a price tag on it. Any time you enter “$” in a Pinterest description box, you’ll get a banner added to your image with a price. That lets people know it’s for sale. Cha-ching! But don’t go overboard on this one. Refer to #1 and #2 above.

That’s it for now on the Pinterest front. More next week. Got more ideas about how to use Pinterest? Share ‘em!

 
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Posted in Branding,Business,Marketing,Social Media | Comments (4)
 
February 14, 2012

The Definitive Guide to Using Pinterest for Small Business Marketing, Part 1
Susan @ 2:43 pm

Lately there’s been a ton of blog posts, conversations, and more about Pinterest, the social bookmarking site that’s growing crazy fast. I’ve been using Pinterest for several months and knew right away I wanted to leverage Pinterest as a business-building tool…but before I shared my ideas with you, I did what I usually do when I want to come up with a new marketing strategy for you- I studied how big brands re using Pinterest to build and market their brands so I could translate their big business ideas into small business strategies.

As we’ve been working on the new Business in Blue Jeans web site, I’ve given quite a bit of thought to how I can make the site and the blog more Pinterest-friendly. But maybe you’re not yet familiar with Pinterest or maybe you’re still trying to figure out how a site like Pinterest can benefit your business…or maybe you think that the recent proliferation of Pinterest-related posts are really just awesome justifications for Pinterest addicts to justify all the time we’re spending pinning spectacularly beautiful images to imaginary boards.

Well, let’s break it all down, shall we? We’ll start with the basics this week, then move on to more advanced “how to’s” of marketing next time.

What Is Pinterest?

They’re calling Pinterest a social bookmarking web site, but it’s far more than that. Imagine a cork bulletin board where you use pushpins to hang all kinds of things you love- beautiful images that inspire you, photos of places you want to go, ticket stubs from events you enjoyed, hairstyles you ripped out of magazines, home improvement projects and recipes you want to try, articles with diet tips or social media how-tos, etc. Pinterest is pretty much just like that, only in a digital, web-based medium.

Why do I want to use Pinterest for business?

On the surface, let’s be honest, Pinterest seems like an enormous time-suck. But once you dive into the research, you’ll be amazed at what Pinterest is doing for businesses. First, Pinterest is growing. Massively. In fact, it’s the fastest-growing site ever. Ever.

Credit, compete.com

With well over 10 million members and more signing on every minute, Pinterst is The Place To Be. So your audience is probably already there.

Pinterest is also driving a lot of clicks, so if your content is good and your images are pretty, your stuff will get shared, re-shared, and every share will deliver referrals to your web site.

And, if you’re a micro-entrepreneur and building a personal brand, Pinterest is a great way to get a little more personal with your audience. I spend most of my time writing about business, but all you have to do is hang out with me on Facebook for a few minutes to find out that I have a lot more going on in my life than just business. But there’s a lot in my life that I don’t get to share in a meaningful way with my audience, simply because it doesn’t come up. Pinterest is a wonderful way for me to connect with people in a new, more intimate way that allows people to get to know me and my style a little better than they would otherwise.

Pinterest also offers a lot of creative, interesting ways to connect with other professionals and reach your target audience in entirely new ways. You can hold contests, offer special promotions, do a giveaway to reward users who repin and share your content, and much more.

Plus, Pinterest offers an entirely new way to get to know your audience, what their interests are, and what they find appealing. Looking at the number of repins you receive should give you a good way to gauge what content your audience likes…so that you can create more of it.

How do I get an account on Pinterest?

Pinterest is invitation-only, which means you can go to Pinterest.com and request an invitation, or you can find somebody who has an account and request an invitation from them, which is usually the faster route.

What do I do, once I have an account?

First, I suggest the same thing I recommend for all social media sites- take some time to look around. Click on the Pinterest logo in the middle of the top of your screen, then roll over “Everything” and just start looking around. Find some people whose pins and boards you like and connect with them by following them. Get a sense for how things work in this social medium.

Note that, just as with other social media platforms, the brands that are building the strongest visibility on Pinterest aren’t just pinning their own stuff. The goal is to build community- just as with Twitter, where you build relationships by retweeting and commenting on others’ tweets, build relationships on Pinterest by commenting on others’ pins and repinning them.

Once you get a sense of how things work, set up your profile. Some marketers have been suggesting that you use your business name as your Pinterest username. I strongly disagree with that idea. Definitely include your business name in your profile (see below) and link to your web site. But unless you’re a larger-scale business with staff contributors/pinners or a magazine, use your own name.

People want to connect with you on social media. For example, I have a business page on Facebook, but I find that more people want to know me than my brand. And especially if you’re in a service industry, people do business with people. Remember that old, “Know, Like, and Trust Factor?” Well, if you hide behind a brand and don’t give people the chance to know you, it’ll be hard for them to build that KLT Factor with you.

Just as on Twitter, my user ID on Pinterest is SueBMoe.


Once you’ve set up your profile, start setting up your “pinboards,” which are like those cork boards I was talking about earlier. You can create as many as you want. Topic-based boards work best. For example, I keep recipes I like in my “Nom Nom Nom” board and business tips in my “Business Tips” board. Then start pinning stuff you like.

How do I pin stuff on Pinterest?

To pin stuff that you find outside of Pinterest, I highly recommend the Pin It bookmarklet. You’ll find that in your “About” menu under “Pin It Button.” The bookmarklet allows you to pin anything from a web site (except Facebook, unfortunately) by just clicking “Pin It.”

*Pinterest Secret Tip*
If you highlight text on the page before you click “Pin It”
then the text appears in the description field of your pin.

You can also upload your own stuff by clicking “Add +” from the top right corner of your screen. This link allows you to enter a web site address or upload your own images from your computer.

Finally, you can look through the overall feed or, once you’re following people, your own feed, and re-pin others’ pins to your own boards by rolling over the top of the image and selecting “Repin.” You can also Like pins and Comment on pins, and all of your activity will show up in your feed so every single one of your followers will see all of your activity (so don’t pin anything you don’t want everyone to see- currently there’s no way to create private boards).

(For more details on how to use Pinterest, especially if you’re a techie newbie and need more help than I’ve provided here, make sure to check out Neil Patel’s post. He’s got some great step-by-steps and also has a list of how several companies are using Pinterest in their marketing and branding strategies.)

Next time, I’ll cover some more advanced strategies- ways to use Pinterest in your marketing, what to pin, and how to get your stuff into Pinterest without being obnoxious about it.

 
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Posted in Marketing,Social Media | Comments (3)
 
May 10, 2010

Creating Exponential Growth for Your Small Business
Susan @ 5:03 pm

How would you like your business to grow? Slowly, and in small steps, or quickly, in leaps and bounds? In this article, I’ll show you how to create exponential growth using strategic, joint venture relationships. Read more…

 
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Posted in Business,Marketing,Stuff to Inspire | Comments (0)
 
March 22, 2010

BIBJ Small Business Strategy Review – Frank Kern’s 4-Day Cash Machine
Susan @ 3:33 pm

Last week, during Frank Kern’s List Control launch, he offered the templates and full strategies for the 4-Day Cash Machine technique. Essentially, you pick a product, drop the price by half, add 5 cool bonuses, and mail your list for 4 days. On the List Control web site, Frank described the technique as something that would generate thousands of dollars and create good will for you with your list, even if you’ve got a relatively slow-responding list.

I thought, “Hm.” And decided to try it out. I’ve done this several times with other internet and information marketers. I try out their free stuff and if they promise certain results and give you strategies to get there, I test them. If the techniques they recommend work, then I think they might be pretty good at teaching me other stuff that might work.

Since this technique was billed as something that generates good will and positive feelings among subscribers (ostensibly because of the free bonuses and generous discount being offered), I wanted to see if that was true. I figured it would go one of two ways: either my subscribers would be excited about the promotions and would ultimately forgive me for mailing them every day for four days, or they’d be pretty mad.

How’d it go?

I lost a total of 17 subscribers, had 3 complaints, 1 spam report, and my sales actually dropped lower than normal. The thing I’m most bummed about is the lost subscribers. The number of people who unsubscribed doesn’t really make a blip on the radar of my subscriber list, but I’m bummed that there are 17 people out there who were bothered by my experiment and now have a negative feeling about me.

So what went wrong?

My subscribers are pretty unused to seeing me wearing the shoes of an overly-salesy marketer. And they’re not used to seeing e-mails from me every day. Generally, my subscribers are used to me sending my e-zine every week, and occasionally an additional e-mail to let them know about something cool I’m launching (and I hope they’re getting used to my experiments, LOL).
So four mailings in a week plus their regular e-zine….too much. I’d say that’s about 90% of it.

But there’s more. Okay, look….I’ve been working a lot of hours lately. We’ve got two clients launching new web sites and I’m working on a new book, and I made a huge mistake in the last mailing. The instructions for the 4-Day Cash Machine tell you to change certain lines. I followed the instructions and maybe because I was overly-tired, forgot to change one line.

So people were probably pretty confused to see me talking about a “dog training” system. When I saw that in my own inbox, my heart just about stopped. I was horribly embarrassed that day, and felt so bad about the whole thing that I sent an apology to my subscribers. (I have to say, though, in retrospect…the dog training thing is a little bit funny…you have to be able to laugh at your mistakes, people…really.)

On the plus side…
When I fail so publicly, I think it’s a cool thing because it gives me an opportunity to show other people that you really can be successful, even if you make big mistakes sometimes. You don’t have to be perfect to be a success!

But you do have to own up to your mistakes and you do have to apologize when you mess up. So I really hope my subscribers forgive me. And in fact, I received quite a few wonderful responses to my apology e-mail, and that was really awesome.

What did I learn?

Well, first of all, I learned that there’s one more info marketer on my list of folks who are teaching an old bag of tricks that no longer work.

My theory is this: As long as a strategy works well, they keep it quiet. When it slows down, starts to dry up, and isn’t serving them as well, they cash in and share it with the world, teaching their “private secrets.” I’ve seen this happen quite a few times.

The bottom line is:

From here on out, I’m going to trust my instincts and stick to my own way of doing things. I’m turning off all e-mails from information and internet marketers and I won’t be experimenting with their techniques anymore. I will, however, continue to learn from the folks I’ve come to trust, like Bob Burg, Jack Canfield, Jack Trout, Seth Godin, and other bestselling authors and real experts. I’ll rely on the old school business fundamentals I talk about so much, and I won’t try to throw in new techniques that jar my people as much as this one did.

Now don’t get me wrong. Frank Kern is a success for a reason. He’s got a brilliantly-crafted brand, a genius videographer, and his copywriting is pure inspiration. I’m sure his private clients are very happy folks, and maybe even the people who pay for his $2000 programs. But make no mistake about it, the 4-Day Cash Machine strategy does not work with every audience, it did not build good will among my people, and it did not impress me. So…there you go.


 
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Posted in Marketing,Review,Sales | Comments (1)