As I’ve been ramping up projects in the new year, I’ve been looking for ways to improve my productivity. And I have a few secrets that I’ve kept tucked away in my back pocket for just this kind of moment!
Many years ago, I listened to an interview with Brian Tracy, who, I think we can all agree, is a mega-successful human being. This past week, I looked back over my notes from that interview and the concepts are just as relevant today as they were back then.
I’ve turned the thoughts Brian shared back in that old interview into five questions to ask yourself- and once you answer these questions, you’ll be able to dramatically improve your productivity (and simplify your life, too!)
Question #1: Are You Ready to Make A Decision?
Let’s face it- if you make a decision, whatever it is- that you’re going to be successful, bring in more clients, learn a new skill- then the first step to making it happen is to make the decision.
The word “decide” comes from Latin for “to cut off,” and that’s what you have to do when you make a decision: you cut off all other possibilities. If you decide to be successful, you have to decide to cut off the possibility of not being successful- more than that, you have to cut off the possibility of being anything but successful.
So, the first question is, “Are you ready to make a decision?” The decision can be about anything you want, however small. But the secret is to make a decision. It all starts there.
Once you’ve made your decision, you’ll want to take a pause for a little strategy:
Make a list of everything you do in the course of a week or a month. If you look at that list carefully, you’ll find that there are three things on that list that are responsible for 90% of the income you create. If you could do only three activities from that list, which three would contribute the most value?
Sometimes the three things on your list that generate the most value won’t be things you enjoy doing. But you really can simplify your life greatly by doing more and more of the three things that bring you the most income- and over time you’ll get better and better at these things and you won’t dislike them so much. Also, remember that often the things we like doing the least are things that bring anxiety, fear or stress. Do more of those, and the anxiety will decrease (tune in next week when I’ll talk about courage in business). So now that you know the strategy to find out what things bring you the most value, let’s get back to the five questions.
Question #2: What should I do more of?
What things count the most? This is where the three most valuable things from your list come into play. What are the three things you should spend more time on? Once you know the answer to that, it’s not hard to start culling your schedule and your “to do” list down to the most essential and profitable elements.
Question #3: What should I do less of?
What things aren’t productive? When you look at the list you made, this is the time to ask yourself which things on your list are things that you don’t have to do- what can you delegate or outsource or just minimize?
Question #4: What should I do that I’m not doing now?
Now is the time to ask yourself what you’re not doing that you should be doing. Should I go to this conference? Read this book? Should I listen to this audio program? There are so many things you can do to improve and increase your business and we forget a lot of them. This includes things like continuing education, expanding your range of knowledge, and connecting and networking with other business owners. What else could you do that you’re not doing?
Question #5: What should I stop doing altogether?
This was the biggest one for me, because I am the queen of distraction. And working from home, I can be distracted by music, television, a phone call from a friend inviting me to lunch when I should be working, errands, laundry, you name it. However, it’s good to remind yourself that every minute you spend during the day not working on your business is a minute you’ve lost money. I encounter entrepreneurs every day who forget that equation. But keeping that concept firmly in mind makes a huge difference, and when you start to shift your thinking in this direction, you’ll see how much more productive you really are.
All strategic planning starts with abandonment. If you’re anything like me, right now your dance card is full. You can’t do something new without stopping something old. You can really only get your time under control by stopping something that doesn’t count toward your goals in order to start something that really makes the difference. And remember that when you weed out something old and ineffective, you create a vacuum to let a new opportunity come into your life.
This past week in LA, I hobnobbed with some of the most successful people in music at the major industry event of the year (okay, well, more like I saw most of them, but I did meet David Meerman Scott!) . Having talked over the years with mega-successful entrepreneurs about what success really means, I decided to share some of their success tactics with you.
Mega-Success Tactic #1: Define Success For Yourself.
Consider this quote from Ralph Waldo Emerson: “To laugh often, to win the affection of children, to earn the appreciation of honest critics and endure the betrayal of false friends, to appreciate beauty, to find the best in others, to leave the world a bit better, whether by a healthy child, a garden patch…to know even one life has breathed easier because you have lived. This is to have succeeded!”
Think about it- what is your definition of success? Is it freedom, financial independence and wealth, international travel, a happy, healthy family, physical health, doing good for others in the world…what does it mean to you to be successful?
This one can get a little tricky- sometimes we want things because we get the idea we’re “supposed” to want them. As my friend Dixie says, “Do you want what you want or only what you WANT to want?”
For example, when I do the Lifestyle & Business Planning Analysis with clients, one of the areas of the questionnaire focuses on what material things you want. I see a lot of answers- cars, boats, vacation villas in Tuscany. And I think we’ve been trained to believe that’s what success is. We see wealthy people on TV with their conspicuous spending and outrageous purchases and think that’s what we’re supposed to want.
But when it really comes down to it, when you soul search and go deep, when you close your eyes and take a deep breath and envision your perfect life, what do you want?
Once you know what you really want, it’s easy to implement the remaining four tactics:
Mega-Success Tactic #2. State your goals in positive terms.
If you believe in the Law of Attraction, you’ve already heard this message. But even if you haven’t or if the Law of Attraction isn’t your “thing,” your brain receives messages in the same way the universe does. If your brain hears, “Avoid creating problems with clients,” what it actually hears is “create problems with clients.” The brain also hears a negative word, “avoid.” This creates a negative state of mind that follows you around. If, instead, your brain hears, “Create a pleasant and positive relationship between company representatives and clients,” it hears a positive and clear message and knows exactly what to do. This kind of positive message breeds a positive, upbeat state of mind that follows you around. (And thank you to Kat, one of my Facebook pals who recently reminded me gently of this tactic when I said my mantra was “I’m not getting sick!”)
Remember, too, that your brain needs clear messages. “Avoid creating problems with clients” tells you what not to do, but it doesn’t say what you should do. There are lots of possibilities that aren’t “creating problems with clients,” but which is the alternative that you want?
Mega-Success Tactic #3. Define your goals in measurable, time-sensitive terms.
Once you’ve stated your goals in positive terms, you need to come up with a way to determine if you’ve achieved your goals. How do you know you’ve achieved your goal? By when do you want to achieve it?
Using the previously mentioned goal, you can change “Create a pleasant and positive relationship between company representatives and clients,” to “Create and maintain a pleasant and positive relationship between company representatives and clients, as evidenced by quarterly customer satisfaction surveys.” Here you’ve created a measure of your success in the customer satisfaction surveys and you’ve said that you will initially create and then maintain your goal, which shows you what you need to see in those surveys- an increase and gradual leveling out in positive ratings. You’ve also made it time-sensitive by stating that the surveys are to be done quarterly.
Setting measurements and timing for your goals keeps your goals clear and attainable instead of wishy-washy and vague.
Mega-Success Tactic #4. Plan ahead.
Sometimes business owners experience what I like to call “post-success laziness.” You have a goal, you achieve your goal, and then you take a break, resting on your laurels and, yeah, let’s face it, you get a little lazy. This happens when you don’t plan ahead and set your next goal before you achieve the first one.
Creating a roadmap of goals does a couple of things. First, in creating a series of goals, you assume you will achieve the closest goal and the next one and so on, and that’s just smart, positive thinking. Second, you avoid the post-success laziness because you’re already working toward the next goal before you achieve the first. You do want to take time to celebrate achievements, but don’t let yourself get so bogged down in the celebration that you forget to keep moving forward.
Mega-Success Tactic #5. Follow through!
The single most important tactic to achieving success is the ability to follow through. If you create goals and then don’t set up systems and structures to follow through on your goals, you’re not a mover or a shaker- you’re a dreamer.
Don’t get me wrong- there’s nothing wrong with dreaming. Being a dreamer is a wonderful, important thing, actually. Dreamers can be extremely successful people, but not without follow-through. So find ways to follow through on your dreams- and if you need help, find it! If there are things you don’t know how to do, learn how to do them or delegate them. If you struggle with time management and accountability, hire a coach. Because once you figure out where you’re going, all you have to do is figure out how to get there and follow through.
So, start by deciding where you’re going and how you’re going to get there, and then build a plan to follow through. With this plan, you’ll find success on your own terms.
We entrepreneurs have a way of turning into workaholics. It’s so easy to do. When you’re first starting out, there’s so much to do that many new entrepreneurs feel a compulsion to work until it’s all done. And when you love what you do with fervor, sometimes it’s hard to stop!
Usually I spend the month of December relaxing with family, preparing for the holidays, and doing my annual year-end assessment and pre-year planning. This holiday season was a little different. Since most of my clients were heading out of town or focusing on their own holiday festivities, my calendar was light enough that I decided to conduct my first ever group coaching program.
Boy, did I discover some things about balance while trying to do it all! Here are some of the lessons I learned the hard way:
1. Set regular working hours and keep them
The entrepreneurial lifestyle is often appealing because of the promise of flexible working hours. Sure, in many businesses, you can work whenever you want, but that doesn’t always mean that you should.
I set my working hours based on two factors: when I work best and when my clients are working and want to meet with me. There’s balance to be found here. If you happen to be a night owl, there’s nothing wrong with working when you’re at your best, but that doesn’t mean you should expect clients to show up for appointments at 3 a.m.
Regardless of what your working hours are, creating a structure and using self-discipline to stick to your structure will almost always help you to become more successful.
But remember, this works both ways- you have to stick to your structure and not become a workaholic. I myself have workaholic tendencies, and when my husband and I got married, I promised I would stop working each day at a certain time and I wouldn’t work on weekends, and I’ve kept to that…mostly…which has kept me sane and kept my marriage on track (though Leo is super-understanding when I’m on a deadline or working on a launch).
2. Make sure others in your family know your plans.
If I’ve learned anything, it’s that if you don’t make it clear when you’re working, you’re likely to end up getting interrupted a lot. It’s better to make sure everyone knows you’re working, whether you actually say, “I will be working until 3:00,” or post a sign on a closed door.
3. Create a plan for work.
Especially at the beginning when you’re just starting your business, there are a million things to do and it can get overwhelming. If you create an overall plan for where you are and where you’re going, then it’ll be easier to prioritize and know where you can outsource. Once you’ve got that overall plan, start chunking your goals and tasks into manageable pieces, then plan what needs to get done each day.
4. Outsource.
I’m a huge fan of outsourcing, and today, the thriving virtual assisting field makes it easier than ever to find someone to take on tasks that you don’t like, aren’t particularly good at, or just simply don’t need to do.
Outsourcing is economically beneficial, and since it frees up your time, you can use that time for more revenue-generating activities, or you can use it to spend more time with your family.
5. Create a plan for play.
For some entrepreneurs, it’s useful to structure “play time” just as you structure your work time. Many of my clients with workaholic tendencies feel guilty if they take time off and don’t do anything, so we create a plan for their time off as well. That way, they don’t waver around, trying to find something to do. Instead, they designate certain times for certain fun activities.
But be careful that you don’t treat your fun time like something you’re checking off of your “to do” list. Play time should feel like play time. Allow yourself to relax and enjoy it.
6. Sleep.
You simply can’t overestimate the value of a good night’s sleep. If you aren’t getting enough sleep, it’s time to restructure your day and analyze your habits and your sleeping environment so that you get enough sleep and are rested, refreshed, and rejuvenated. This will help you stay on top of things, keep your mind working optimally and your passion high.
If you’re anything like me, your brain has a hard time shutting down, so carve out a 15-30 minute block before bedtime for yoga and/or meditation so that your brain will slow down and let you get some sleep!
7. Stay healthy.
Another thing one can’t overestimate is the value of exercise and staying healthy. If you’re eating badly, it’ll affect your brain and that means low creativity. As an entrepreneur, your creativity is one of your most powerful allies- so feed your brain with healthy food! Eating healthy and staying fit means you’ll have more energy to devote to your business.
The balance between work and home/play is a critical part of your small business success. Pay attention and make sure you include fun in your business plan!
Do you make New Year’s Resolutions? Every year, I’m surprised by how many people don’t make them. I love making New Year’s Resolutions, and I even have a strategy for keeping them. Mostly, my strategy involves making sure I keep my resolutions visible in my office and check in monthly to see how I’m doing in terms of making progress with those resolutions…and I could talk today about how to make resolutions you’ll keep. But instead, today I want to talk about the most powerful resolutions that can not only transform your business, but multiply your profits within 2012.
Resolution #1: This Year I Will Think Of My Business As A Business. You wouldn’t believe how many times clients come to me for our second meeting, after doing their “homework,” only to tell me they’re shocked to discover that they never really thought of their business as a real business.
To be successful, you must have a plan- it doesn’t have to be a big, formal business plan that a bank would require to give you a loan (unless you’re seeking venture capital or loans), but you do want to plan the future of your business and start looking at how you’re going to get there. Believe it or not, once you change the way you look at your business, you’ll be much more likely to take success actions that will increase your profits.
Resolution #2: This Year I Will Improve My Time Management. One of the biggest factors that sucks away your profitability is poor time management. You can so easily fritter away a day thinking you’re being active and productive, only to get to the end of the day and realize you haven’t really accomplished anything.
To increase your profitability, make every working minute count. Remember that every second you’re spending on Facebook “noodling” around, you’re essentially stealing from your business. You wouldn’t want an employee doing that to you…so don’t do that to yourself.
Resolution #3: This Year I Will Invest In My Business. For many entrepreneurs, one of the hardest things to do is to invest in your business. Especially if your business has suffered during the recession, even more so if you’ve been “taken” by so-called business coaches and gurus who don’t really have much actual business experience, you’ll find it difficult to part with your hard-earned money, even if it could really help your business to grow.
This kind of fear is understandable. But if you want your business to grow, you do have to invest money back into the business. Invest in an improved web site, work with a business consultant who can give you the direction you need to get your business growing, invest in a new marketing campaign, a PR campaign, or something, but also make sure you know the likely results of whatever you’re investing in. There are no guarantees, but good research can give you a solid sense of how well you’re betting. If you put money into something, know what it is and how it’s going to help grow your business, and then take action.
Resolution #4: This Year I Will Stop Worrying About Motivation and Take Action.
Many entrepreneurs get so caught up in trying to get motivated that they spend most of their time learning from others and attending webinars and teleseminars and live events in the hopes of finding that one thing that will motivate them that they never take the next step to action. In fact, do you know how many people buy books and products and never read or use them? Fully 85% (or more!) of the people who buy personal growth and business books (including e-books and products) never even open them up!
This year, commit to finding your true fervor, that which you love doing and get excited about, so that you can stop worrying about “getting motivated” and just start doing.
Resolution #5: This Year I Will Trust Myself and Relax. So many micro-entrepreneurs think they have to be doing everything to grow their businesses. What I mean is, I talk to people every day who receive five, ten, or twenty (or more!) business e-mails every week, and think they have to do everything that’s been recommended to them. They get one e-mail saying, “You should have a viral video,” and they scramble to get that set up. They get another e-mail saying, “You should speak from the stage!” and scramble to start doing that. They get yet another e-mail saying, “You need to be invested in social media!” and think they need to figure all that out. Next, an e-mail comes talking about blogs, articles marketing, e-zines, podcasting, internet radio shows, public relations….
It’s overwhelming. It’s too much. And it’s okay for you to relax a little bit and take a step back to think about what’s best for you, your business, and your target market.
When all else fails, trust yourself. It took me ages to trust myself and to listen to my gut instincts, but when I did, that’s when my confidence as a thought leader and as an expert really grew.
So this year, relax, stop trying to do everything, and trust yourself to know what’s best for you and for your business.
This time of year isn’t just about making resolutions that stick, it’s about making resolutions that can kick your business out of a rut and into profitability. And that’s what your 2012 should be all about. Happy New Year!
Last week I talked about Step #1 of successfully delegating: deciding what to delegate. The next two steps are to find qualified, reliable professionals and to delegate the work to them. But…how?
Step #2: Choose Qualified, Reliable Professionals
When you delegate to professionals, you have to choose the right ones- people who you can trust to do high quality work on time at a reasonable price. You’ll want to look for people who you can work with personally, who you like and find pleasant to work with. You’ll want people who meet your needs professionally. It’s important that they are able to meet your standards, time constraints, and price requirements.
I have a database of pros I’ve been working with for the last fifteen years, people I know I can trust to do great work on time and within set budgetary requirements. I’ve been sharing these folks with my clients exclusively for years, but what if you’re not one my clients yet? In 2012, I’ll be providing you with an option to access my database of amazing pros, but for now let me say that there are few guarantees when you work with someone for the first time, so protect yourself by getting excellent referrals and references, preferably from sources you know and trust.
Step #3: Delegate to Your Team
Now let’s talk about Step #3, the how of delegating. When you delegate a task to someone, you must remember that you know how to do it- they don’t. Of course there will be some things you’ll offload that are tasks your assistant or web developer handle regularly, but much of the time, your tasks will be unique to you and your business, at least in some way.
As you move forward with delegating, focus on the following: a) Breaking down your tasks into easy-to-follow steps.
Every task can be broken down into steps. And even if you aren’t quite ready to delegate something, it’s never too soon to start creating a “manual” for each task- you never know when you might need or want to have someone step in and manage something for you.
In the book, The E-Myth, Michael Gerber talks about creating a manual for each part of your business. For every job that you do, create a manual that would allow someone to take over that job at any time. And when someone takes on the job, it becomes their responsibility to keep the manual updated with any changes or new procedures. This makes it easy to promote people or replace people, when necessary.
b) Writing clear and concise instructions for each step.
When you write instructions for someone, start by assuming the person reading your instructions has no idea what the job is or how to do it. Write down every single step, even if it’s something that seems obvious to you. Remember, what seems obvious to you may not be so apparent to someone else.
c) Answering questions before you get them.
Sometimes, including an FAQ (Frequently Asked Questions) section in your instructions can be useful. That way you can head off spending a lot of time answering things you might already have answered previously. Check through your sent e-mails for answers to questions you’ve had in the past and re-use the answers in the FAQ. And again, this is a great place where the person you’ve delegated to can take over- let them manage and update the FAQ section as needed.
d) Being available as any questions you haven’t anticipated come up.
As you delegate to others, you’ll find that you want to be sure you have a little time set aside to reply to e-mails and phone calls as your new assistant has questions about his/her new tasks. there are always questions that need to be answered and fine-tuning that needs to be done, so plan ahead and make sure you have the time to manage the transition.
I’ve been thrilled with delegating various tasks and the time (and headaches) I’ve saved myself. There’s always a transition, but it is relatively painless and the reward is almost always worth the effort. A year ago, I delegated the management of one of my online stores to my assistant. There was a substantial learning curve- it took about two weeks before he felt comfortable managing the stores on his own, and during that time, we were e-mailing back and forth several times a day and talking on the phone at least once every couple of days. But once that transition was complete, I was free to spend my valuable time working on other, more profitable tasks, while he managed the day-to-day updates and operations of my store. I saved both time and money and was able to start a whole new business as a result (which he now also manages for me).
Don’t be afraid to delegate. It may be one of the best decisions you can make for your business!
Recently, Leo and I discovered a Japanese game show called “Ninja Warrior.” In this show, athletes from around the world (but primarily Japan) test their skill and strength at a seemingly unbeatable obstacle course, in the hopes of becoming a champion worthy of the title, “Ninja Warrior.” The other day, as Leo and I watched yet one more round of warrior athletes performing what seemed like impossible stunts, I reflected on the business and life lessons one might take away from this extraordinary show.
Do something you think you can’t. Ninja Warrior tests are incredibly challenging and often seem impossible. But the competitors are rarely daunted. They always try whatever seems impossible…and even if they can’t defeat the obstacle course, they almost always go home and train for a full six months before returning for the next Ninja Warrior competition and conquering the obstacle that tripped them up last time. Likewise, if you see a challenge and think you can’t do it, try it anyway. Then, if you don’t succeed, train harder until you can do it.
Always compete against yourself, not against others. One of the characteristics that drew us to Ninja Warrior in the first place was that it’s not a competition where participants compete against each other. It’s every man (or woman) against the obstacle course. So rather than worrying about what anyone else is doing, each competitor is focused on doing his or her best. Similarly, in business, we’re often focused on the “old school” concept of watching the competition and worrying about what they’re up to. Instead, focus on you and what you can do to improve and grow, and cheer on your peers. Their success has little to nothing to do with you.
If you fail, keep trying. There’s a group of Ninja Warrior “All Stars” who have participated in many of the Ninja Warrior competitions. If you watched the show from the beginning (as we have) you’d see these competitors go from young upstarts to family men with successful careers. And they just keep coming back to try to conquer the Ninja Warrior obstacle course again and again and again, hoping to succeed where they have failed before (of course, a couple of these All Stars have actually completed the course, but they continue to return to try to conquer the course as it has evolved). In business, if you don’t succeed at something, that doesn’t mean you should give up. In a recent The Experts Series interview with a bestselling author, I learned that this author’s book was rejected two hundred times before he got his book deal that shot him into bestselling status. If you fail, go back and try again and again and again.
Never give up in the middle. Something that keeps us in awe of this show is that none of the competitors ever gives up. Even if a competitor knows the clock is running out and he may not complete the course, he never stops giving his full effort- not until that last second when the buzzer sounds. Likewise, in business, give it everything you’ve got until that buzzer sounds- until you know for sure that what you’re doing isn’t going to work.
Always be gracious and find the fun. Leo and I are constantly impressed with the graciousness of the Ninja Warrior athletes. They cheer each other on, seem genuinely sorry when their comrades fail, and vitually all of the contestants maintain a friendly, lighthearted spirit and focus on the fun of the game. Your business may seem very serious to you, but if you’re too serious or too desperate to succeed, your attitude might be standing in the way of your success. Instead, try to look for the fun in what you’re doing and be as gracious as you can- to your clients, to your competitors, to everyone you encounter.
“Ninja Warrior” isn’t business- it’s a game. But it’s a game with some really powerful lessons that can be applied to business. Ultimately, what Ninja Warrior teaches us is to be as strong as you can, test your limits, never give up, and remember to find the fun in everything you do.
I’ve noticed something in many of the folks who come to me for help. It’s a new phenomenon that I’m adding to my list of “entrepreneurial illnesses,” something I call “Expert ADD.” In today’s article, I’ll explain what Expert ADD is, tell you why it’s a problem, and show you how to avoid it.
When new entrepreneurs or struggling business owners become aware that they need help growing their businesses, they usually start with a Google search. Before long, they have a list of folks who claim they can help, and most likely, have signed up for a wealth of e-mail newsletters and e-zines, hoping that someone, anyone, will have the magic bullet – that one thing, that one answer, that will give them the clarity they need and solve all of their business problems.
Soon, the e-mails start coming in. Suddenly, there are too many answers. I’ve had clients come to me with a list of “to dos” so long and so diverse, they’d need a full team and a full year to get just half of the list done.
Here’s what happens: most “experts” and “gurus” have specialties. They focus on e-zines or public speaking or viral videos or internet marketing or sales…the point is, they focus on a specific part of the marketing or business process. Each expert says you should be doing whatever it is that they focus on. So you’ve got an e-zine specialist telling you that to grow your business, you need to focus on e-zines. And a social media expert tells you the best way to market your business is to put all of your energies into social media. And so on.
The result is “Expert ADD” (referring, of course, to “attention deficit disorder”), where you’re reading so many experts’ opinions that you think you have to be putting effort into all of these things to grow your business. This creates overwhelm and confusion.
When I begin working with a new client, one of the first things I ask of them is that they “turn off” their “guru” e-mails for awhile. The reason is that our first goal is to create clarity and a manageable plan. If you’re still getting pulled in ten or twenty different directions, then achieving real clarity and developing a plan that rids your life of the overwhelm will be difficult.
I can always tell when a client hasn’t turned off the e-mails. Instead of doing their “homework” and making regular, methodical progress toward their goals, our weekly sessions usually include conversations about new directions and ideas. Instead of helping them make progress, paying attention to too many “gurus” actually gets in the way of them achieving success.
So how do you avoid “Expert ADD?”
First, take inventory of the experts you’ve been following and start paring down to only those who are authentic, honest, and truly have your best interests at heart. I’ve heard from a lot of folks that even if they decide to stop following someone, they keep reading their e-mails to learn what not to do. I actually did that myself, for awhile, but quickly learned that it didn’t serve me to maintain any ties with someone I didn’t respect and didn’t think I could learn from. So pare down, but really pare down.
Second, when you choose to work with a business coach or consultant, allow them to guide you so that you can make progress toward your goals. Why hire someone if you’re not going to let them help you?
Finally, remember that you don’t need to do everything for your business to grow. Choose one or two avenues to focus on and put your attention there for awhile. Measure your results and see which marketing strategies are most effective for you, before adding more to the mix.
“Expert ADD” can be a huge obstacle, if you let it. Instead, protect yourself by taking in just the information you need, and discarding the rest, so you stay away from that paralyzing overwhelm and confusion and maintain a positive, motivated, and organized perspective.
Welcome to March, the month that comes in like a lion!
For every month in 2010, I’m focusing on a theme that’s critical to small business success and talking about that theme in my e-zine, No Suits Allowed!, here in my blog, and with my experts in The Experts Series. In January, we talked about planning your year and your small business. In February we focused on finding meaning and purpose and gaining authenticity, and I interviewed Bob Burg, author of Endless Referrals and co-author of The Go-Giver and Go-Givers Sell More in The Experts Series (if you missed that call and want the recording, you can still download it for free here).
This month my attention will turn exclusively to Branding and Positioning. As such, you’ll see articles all month long on branding and positioning your small business, throughout this blog and my No Suits Allowed! e-zine.
I’m also interviewing Jack Trout, author of over thirteen bestsellers about branding, positioning, and marketing. He’s the author of several of my official small business reference books, including Differentiate or Die and The 22 Immutable Laws of Marketing, and I consider Jack to be the father of modern branding and positioning.
When I was interviewing Bob Burg and mentioned my upcoming interview with Jack Trout, Bob said,
“Jack Trout is one of the seminal masters when it comes to positioning, branding, marketing. This is a guy who is so big and has been for so long, for you to have gotten him to appear on your call says a ton about you. And I hope everybody listening will be on that call next month. This guy is a master and just please, make the time to listen to him.”
I’d like to also announce the launch of my updated six-week teleseminar class, 7-Figure Branding Secrets, where I’ll take you through the exact process that I use with my one-on-one clients to create memorable brands with serious moneymaking potential. I’ll include a Q&A during every single class so I can walk you through your own branding process. More details, including dates and specifics, to come later this week!
For the first time ever, I’m running a contest! I’m running a one-week-only contest and giving away free Power-Up sessions to three lucky small business owners. Entry is easy and the pay-off is huge!
What You Win: An hour-long, one-on-one Power-Up Session with me, Susan Baroncini-Moe, CEO of Business in Blue Jeans, also known as “The Micro-Entrepreneur’s Mentor.” In this session, I’ll determine the three biggest mistakes you’re making in your business and provide personalized strategies for powering up your business to grow profitability and achieve success.
How To Win: Write one paragraph. Topic: “If I Could Wave A Magic Wand and Change Something About My Small Business, It Would Be…..” Post it on your blog or Facebook page with link back to http://www.businessinbluejeans.com/contest.html (or to this blog entry…makes no difference to me).
Then, e-mail contest@businessinbluejeans.com with a link to your entry (or just e-mail your entry to contest@businessinbluejeans.com). It’s that simple!
Contest Rules: Three winners will be chosen at random on February 22, 2010. You’ll be contacted by me right away.
So…go write your paragraphs! It shouldn’t take too long and you just might win a freebie Power-Up Session with me!
I have five cats. And no, I’m not a crazy cat lady. Here’s the deal: My oldest cat is Kate. Kate came to me about 18 years ago, and had been fully declawed — not my thing. The other four cats were feral, born in my dad’s garage about four years ago. I brought them home to socialize them for adoption and of course, I fell in love with all of them and they’ve been here ever since. They’ve still got all 72 claws (18 claws per cat) and a tendency to rile Kate up, which doesn’t do too much for her “old lady” heart condition. So while all five cats pretty much have full run of the house during the day, at nighttime and when we’re not around, we keep the four rambunctious “kids” confined to a spacious sunroom. Now that you have the background, I can tell you how four of my fur babies taught me a little business lesson recently.
Sometimes in the morning, I sit down with my coffee and breakfast and forget to open the door to the sunroom right away. Scooter, of course, is quick to remind me to open the door. He pads at the door until I come over and let him in. Scooter runs right in, looks up and makes eye contact with me, and he’s quick to hop up on my lap for a morning cuddle. The rest of the cats, Lance, Agnes, and Grandpaw, are slower to emerge, and take their time connecting with Leo and me throughout the day.
The other morning, as I was letting Scooter in, it hit me: by being at that door when I’m ready to open it in the morning, by letting me know he’s there, and even scratching on the door to remind me, Scooter is just using smart marketing. Basically, if you translate this into micro-entrepreneur terms, Scooter’s connecting with his target market (me), letting his target market know what he’s up to, and putting it out there that he’s got something to offer me when I’m ready to open the door and let him in. And as soon as he’s in the door, he’s already working with me, connecting with me, and showing me he’s glad I let him in.
In contrast, the other three cats laze about on the sunroom sofa and chairs. They gaze out the window, watching leaves blow around, watching the snow fall. Occasionally they come up to the door and look in, and it seems like they wish they were inside. But they only take action when I open the door and coax them inside, and then it takes them awhile to mosey by for a quick scratch under the chin. Translate this into people terms, and you’ve got all the micro-entrepreneurs who say they want clients and customers, but who actually don’t put themselves out there or market themselves properly.
Here’s the lesson: You have to market wisely and once you’re in the door, you have to deliver everything you’ve got. It’s about relationships and putting in the effort to get in front of your audience and make yourself known, then when you get your foot in the door, deliver, deliver, deliver.