I’m on a hunt for a creative, energetic, results-oriented sales associate to sell seats in some upcoming courses and workshops, as well as create some new business opportunities. If that sounds like you, I can provide great compensation (all commission based - I’m looking for someone who, just like me, associates their value with the results they create). You’ll get to work from home, connect with my awesome Denim Dream Team, and interact with me on a regular basis.
Interested in this rockin’ opportunity? Drop me an e-mail with cover letter and your resume attached at info-at-businessinbluejeans.com and tell me why you’d be the perfect new sales associate for Business in Blue Jeans.
Recently, someone posted a kind comment on my Facebook Wall, saying how special I am and how much my friendship means to them. At first I thought, “Wow, I’m really glad that person is my friend!” and started to post back a thank you for the warm and friendly post. But then I noticed where the comment was generated from.
You know how Facebook tells you when something’s been posted from HootSuite or Ping or a mobile application? Well, this one was posted from a tool that acts much like an e-mail list management tool that lets you insert “%firstname%” into the body of your text so that the person’s actual name appears. For example, when I write my weekly e-zine, the software I use allows me to write something like, “Hi %firstname%, Welcome to No Suits Allowed!” and the e-mail that the subscriber receives, says, “Hi John, Welcome to No Suits Allowed!” Well, this software allows you to do the same thing, but with social media. So you can write something like, “Hi %firstname%, I just wanted to let you know how special and amazing you are, and to say that I really treasure our friendship,” and send it to a thousand people.
Efficient? Yes. Totally against the entire point of social media? In my book, pretty much.
Social media isn’t designed to be a mass enterprise. It’s designed to form and build relationships and connections among people. Whether you’re talking about Facebook, Twitter, or LinkedIn, social media is all about a conversation that takes place between individuals. If you want to leverage social media to its greatest advantage, you have to actually participate in that conversation.
I’m not entirely against time-saving tools for social media. In fact, I make great use of them myself. I use Networked Blogs to automatically post my blog posts to my Facebook and Twitter accounts. I use HootSuite to load in links to articles I’ve written, to maximize visibility of those articles over a longer period of time. And I recently started using the feature in my e-mail newsletter software that allows me to post my weekly e-zines to my Twitter account.
But the automation stops there. If I automate personal messages, how, exactly, am I building high quality relationships, and how can I bring true value to my friends, followers, fans, and associates? How can one form an authentic connection, if one starts by deceiving people by posting what seems like an intimate and individual comment, but what turns out to be a generic message which was actually posted to several (or even hundreds) other people?
Back to the individual who posted this message to my Wall…I looked at this person’s Facebook Wall, to see what response she was getting from others. Many people had posted and thanked her for the message she posted (and a little detective work proved that indeed, it was identical to the one posted on my Wall), and it’s pretty clear to me that most didn’t know (or didn’t care?) that this was the exact same message she’d posted to everyone else…and that she hadn’t visited their Facebook pages to learn about them, but rather had just clicked a single “Submit” button to send one message to many.
So maybe this tool provides a jumping-off point for forming a relationship? But…no. Because as I suspected, the person in question hasn’t responded to a single one of the people thanking her on her Wall, which is what you’d think someone would do, if they understood the point of social media and were truly interested in forming those connections.
Folks, social media isn’t about collecting followers and friends. The numbers aren’t what’s important - the quality is what matters. If you have thousands of friends, how much good does that really do you, if you don’t talk to them or engage in a dialogue with them? How does it serve you to have that many friends you don’t have a relationship with, and more importantly, how can you possibly serve them?
If I’ve said it once, I’ve said it a thousand times…social media is about engagement and it’s about the conversation. If you post to your Wall or tweet and you get no response from your friends and followers, there’s a reason why. You’ve got to get to know people to know what will interest them. You’ve got to get to know your friends and followers to know what they want to hear about from you. And if you don’t bother doing that, you’re wasting the incredible business and personal potential that social media puts at your fingertips.
Now, if you’ve got thousands of Facebook friends and Twitter followers, obviously you won’t be able to have conversations with each and every one of them every day. But what you can do is post things that appeal to your friends and followers, and engage in a dialogue about those things. Different things will appeal to different people, which means that over time, you’ll get a good mix of many of your friends and followers involved in the conversation. People will talk to you and they’ll talk to each other, and you’ll create a little community, just by getting to know the people who you’re connected to in social media. And that’s the point.
On March 31, 2010, Business in Blue Jeans CEO Susan Baroncini-Moe and her husband, Leo, were featured in USA Today, in an article on video chat. Check out the article here!
For the first time ever, I’m running a contest, and there are just a few days left to enter! I’m running a one-week-only contest and giving away free Power-Up sessions to three lucky small business owners. Entry is easy and the pay-off is huge!
What You Win: An hour-long, one-on-one Power-Up Session with me, Susan Baroncini-Moe, CEO of Business in Blue Jeans, also known as “The Micro-Entrepreneur’s Mentor.” In this session, I’ll determine the three biggest mistakes you’re making in your business and provide personalized strategies for powering up your business to grow profitability and achieve success.
How To Win: Write one paragraph. Topic: “If I Could Wave A Magic Wand and Change Something About My Small Business, It Would Be…..” Post it on your blog or Facebook page with link back to http://www.businessinbluejeans.com/contest.html (or to this blog entry…makes no difference to me).
Then, e-mail contest@businessinbluejeans.com with a link to your entry (or just e-mail your entry to contest@businessinbluejeans.com) before February 22, 2010. It’s that simple!
Contest Rules: Three winners will be chosen at random on February 22, 2010. You’ll be contacted by me right away.
So…go write your paragraphs! It shouldn’t take too long and you just might win a freebie Power-Up Session with me!
For the first time ever, I’m running a contest! I’m running a one-week-only contest and giving away free Power-Up sessions to three lucky small business owners. Entry is easy and the pay-off is huge!
What You Win: An hour-long, one-on-one Power-Up Session with me, Susan Baroncini-Moe, CEO of Business in Blue Jeans, also known as “The Micro-Entrepreneur’s Mentor.” In this session, I’ll determine the three biggest mistakes you’re making in your business and provide personalized strategies for powering up your business to grow profitability and achieve success.
How To Win: Write one paragraph. Topic: “If I Could Wave A Magic Wand and Change Something About My Small Business, It Would Be…..” Post it on your blog or Facebook page with link back to http://www.businessinbluejeans.com/contest.html (or to this blog entry…makes no difference to me).
Then, e-mail contest@businessinbluejeans.com with a link to your entry (or just e-mail your entry to contest@businessinbluejeans.com). It’s that simple!
Contest Rules: Three winners will be chosen at random on February 22, 2010. You’ll be contacted by me right away.
So…go write your paragraphs! It shouldn’t take too long and you just might win a freebie Power-Up Session with me!
The other day, I received a wonderful little package from EzineArticles.com. Inside was a leather coaster marked “Expert Author,” a large coffee mug, and a little bag of coffee, along with a note thanking me for submitting high-quality content to their site. Now, I’m not sharing this to brag, because frankly, this company has literally hundreds of Expert Authors. The reason I’m sharing this is because there’s an interesting business lesson in here.
Frankly, in small business, little things count. I never expected this company to send me a gift. And when I received it, even though I know they’ve sent that package to hundreds of people, it brightened my day and made me feel special. I liked it. It was nice to be acknowledged.
Whenever someone signs on as a client of mine, at some point during the first couple of months of our relationship, I send them a little gift. It lets them know I value them as a client and I’ve taken the time to welcome them.
Spend some time looking at your business and asking yourself, “What can I do to brighten my customer’s day?” The little gift you send to express your appreciation just may forge a stronger bond between you and your customer, encouraging repeat business and long-term loyalty.
In 2010, my “Year of Making It ALL Work,” I’m committed to taking a long, hard look at my own business each month, relative to that month’s theme. Last month was all about getting organized, so I attacked my organization and planning. This month is about finding your purpose and getting authentic. So today I’m musing about the first part of that — finding your purpose.
Finding my own purpose took me down sort of a roundabout path. As I sought my true purpose, I tried lots of things. I was a social psychologist, a web developer, a success coach, a Reiki master…I took courses on project management, and even on how to be a travel agent. I tried many things. But no matter what I did, there were always two constants: I have always been a teacher and I have always been a writer. And no matter what I do, somehow I always come back to that. Are there things in your life that have been constants? If so, these might be connected to your purpose.
Now, I don’t know if I buy into the numerology thing, but my birthdate adds up to 33, which I’m told is the number of the Master Teacher or Healer. As a 33, my life path number is 6. According to what I’ve heard and read (and again, I’m still on the fence about this stuff), the 33/6 life path calls one to leadership and responsibility. Numerology or not, I’ve always felt that calling, and I’ve walked that path my entire life, with some ventures more successful than others.
How does this life purpose translate into my business? First, I write. Prolifically. I’m always working on a book, a blog post, an e-zine article, or content for one of the several sites I post on. Second, I teach through my writing, but I also teach my clients. Virtually everything I write is written with the intent of teaching something, whether it’s a technical piece on how to use social media or an article about finding inspiration for doing something tiresome. I teach my clients about authentic business, including marketing and sales, as well as “nuts and bolts” logistic stuff. I’m always teaching. I teach when I speak publicly so that people walk away going, “Wow, I really learned something today.”
How will this translate into future business? I’ll continue writing and teaching, of course, but in a bigger arena. Part of my Year of Making It ALL Work is growing my brand awareness so I can reach more people and share my own unique voice with a bigger audience. Once thing I’ve learned for sure is that once you find your purpose and get grounded in your path, you know where you’re going and everything starts to fall into place.
For me, that means reaching out to more people, talking more about what I’ve learned, offering more, and giving more. It also means knowing it’s okay not to be perfect and remembering that if I learn from my mistakes, surely I can help you to learn from them, too, so you don’t have to go through everything I did and make the same mistakes I did. I’ll be talking a bit more about that in my next post on authenticity.
This afternoon I had a pleasant chat with none other than Jack Trout, the man, the legend. And I’m pretty sure I’m dreaming, because he agreed to do the interview for the series, and he’ll be featured in March.
I have to say that it is just weird to see e-mails in my inbox from these guys. I mean, I see their names on my bookshelf all day long — these are the guys whose books sit next to me for easy reference. So it’s fairly surreal to see my Inbox with an e-mail from Jay Conrad Levinson (telling me he’s a notoriously late sleeper, so please don’t call him too early) sitting next to an e-mail from my dad, asking if we’re coming by for Sunday dinner.
Anyway, I wanted to tell you a bit more about how this series is going to work. You can sign up to join in for a month, or you can sign up for all 11 months. I recommend that you participate in all of the months, because you’ll only get access to the calls you pay for. So, if you join in June, you won’t get access to any of the calls before June.
As a member of The Experts Series, you’ll also get access to a second call during that month, which will be a Q&A teleseminar call with me. We’ll operate the call a first-come, first-serve basis, and I’ll answer your business questions one by one and get to as many as I can during the call. It’s a great way to get access to my advice in a very affordable way.
I’d planned a really fun series for you guys called the Wednesday Wine & Business Series, in which I planned to interview some of my favorite experts and mentors…I’d thought it would be fun to talk a bit about our favorite wines and then discuss business.
Then something BIG happened. I happened to be wishing my Facebook buddy, Bob Burg, a happy birthday, when I just decided to invite Bob to come and talk to you guys about his new book, called Go-Givers Sell More. Well, knock me over with a feather, Bob said yes!
So I took another leap and e-mailed my buddy Larry Winget, author of You’re Broke Because You Want to Be, and asked him if he’d like to come and talk to you, and…he said, “Sure…glad to do it.”
Then I started thinking…”I can’t have Bob Burg and Larry Winget come and talk to a Wine and Business Series. I can’t be sipping wine while I’m interviewing dudes of this caliber!”
And that’s when a new idea, a bigger and better idea, started forming in my head. What if this was something much bigger? What if this series became a lot more substantial and meaningful?
So I started contacting more of my favorite authors and mentors, and…guys, this is big. It’s bigger than big. Now, I’ve still got a few folks reporting back in, so I don’t have the full lineup yet, but…here’s what I can tell you:
Bob Burg, author of Endless Referrals and The Go-Giver
Larry Winget, author of You’re Broke Because You Want to Be and It’s Called Work For A Reason
Jay Conrad Levinson, author of Guerilla Marketing and Guerrilla Marketing Goes Green
John Rowley, author of Climb Your Ladder of Success Without Running Out of Gas
David Meerman Scott,author of The New Rules of Marketing & PR and World Wide Rave
I’ve got several more on the list but I can’t mention their names until we get the dates solidified. Suffice to say, though, it’s going to be absolute freaking extraordinary.
You will want to be there. Period. And, you will definitely want to tell your friends.
I have five cats. And no, I’m not a crazy cat lady. Here’s the deal: My oldest cat is Kate. Kate came to me about 18 years ago, and had been fully declawed — not my thing. The other four cats were feral, born in my dad’s garage about four years ago. I brought them home to socialize them for adoption and of course, I fell in love with all of them and they’ve been here ever since. They’ve still got all 72 claws (18 claws per cat) and a tendency to rile Kate up, which doesn’t do too much for her “old lady” heart condition. So while all five cats pretty much have full run of the house during the day, at nighttime and when we’re not around, we keep the four rambunctious “kids” confined to a spacious sunroom. Now that you have the background, I can tell you how four of my fur babies taught me a little business lesson recently.
Sometimes in the morning, I sit down with my coffee and breakfast and forget to open the door to the sunroom right away. Scooter, of course, is quick to remind me to open the door. He pads at the door until I come over and let him in. Scooter runs right in, looks up and makes eye contact with me, and he’s quick to hop up on my lap for a morning cuddle. The rest of the cats, Lance, Agnes, and Grandpaw, are slower to emerge, and take their time connecting with Leo and me throughout the day.
The other morning, as I was letting Scooter in, it hit me: by being at that door when I’m ready to open it in the morning, by letting me know he’s there, and even scratching on the door to remind me, Scooter is just using smart marketing. Basically, if you translate this into micro-entrepreneur terms, Scooter’s connecting with his target market (me), letting his target market know what he’s up to, and putting it out there that he’s got something to offer me when I’m ready to open the door and let him in. And as soon as he’s in the door, he’s already working with me, connecting with me, and showing me he’s glad I let him in.
In contrast, the other three cats laze about on the sunroom sofa and chairs. They gaze out the window, watching leaves blow around, watching the snow fall. Occasionally they come up to the door and look in, and it seems like they wish they were inside. But they only take action when I open the door and coax them inside, and then it takes them awhile to mosey by for a quick scratch under the chin. Translate this into people terms, and you’ve got all the micro-entrepreneurs who say they want clients and customers, but who actually don’t put themselves out there or market themselves properly.
Here’s the lesson: You have to market wisely and once you’re in the door, you have to deliver everything you’ve got. It’s about relationships and putting in the effort to get in front of your audience and make yourself known, then when you get your foot in the door, deliver, deliver, deliver.
