Welcome to March, the month that comes in like a lion!
For every month in 2010, I’m focusing on a theme that’s critical to small business success and talking about that theme in my e-zine, No Suits Allowed!, here in my blog, and with my experts in The Experts Series. In January, we talked about planning your year and your small business. In February we focused on finding meaning and purpose and gaining authenticity, and I interviewed Bob Burg, author of Endless Referrals and co-author of The Go-Giver and Go-Givers Sell More in The Experts Series (if you missed that call and want the recording, you can still download it for free here).
This month my attention will turn exclusively to Branding and Positioning. As such, you’ll see articles all month long on branding and positioning your small business, throughout this blog and my No Suits Allowed! e-zine.
I’m also interviewing Jack Trout, author of over thirteen bestsellers about branding, positioning, and marketing. He’s the author of several of my official small business reference books, including Differentiate or Die and The 22 Immutable Laws of Marketing, and I consider Jack to be the father of modern branding and positioning.
When I was interviewing Bob Burg and mentioned my upcoming interview with Jack Trout, Bob said,
“Jack Trout is one of the seminal masters when it comes to positioning, branding, marketing. This is a guy who is so big and has been for so long, for you to have gotten him to appear on your call says a ton about you. And I hope everybody listening will be on that call next month. This guy is a master and just please, make the time to listen to him.”
I’d like to also announce the launch of my updated six-week teleseminar class, 7-Figure Branding Secrets, where I’ll take you through the exact process that I use with my one-on-one clients to create memorable brands with serious moneymaking potential. I’ll include a Q&A during every single class so I can walk you through your own branding process. More details, including dates and specifics, to come later this week!
There’s one question I’m asked over and over again from people who seek out my help: “Why isn’t this small business thing working?” It almost always comes as a desperate plea, a cry for help from someone who’s been trying to make things work for a long time, from someone who’s tried everything they can think of to grow their small business and just hasn’t seen results.
So what’s the answer? Why isn’t your small business working the way you want it to? Obviously, the answers are different for everyone. Each business has its own things that need troubleshooting. But here are the things I see that are the most common reasons why small businesses haven’t yet achieved success:
1. Lack of clarity of purpose and lack of clear branding. This isn’t just about having a clever name. Branding encompasses creating a clear mission for your company and getting clear about what you offer. If you offer too much or you’re too general or broad, your prospects won’t have a good sense of what you bring to the table or know if you can help them. You have to speak to them in their language, and you do that by a) making sure you make it clear what you do and who you do it for, b) reaching them with a corporate identity that resonates with them, and c) making sure you give them what they want with impeccable service.
2. Lack of a professional presence. It’s okay to start out with a homemade web site or free Vistaprint business cards, but if you’ve been in business for awhile, it’s time to upgrade. Your web site should serve three purposes: 1) showing your potential customers and clients how you can serve their needs, 2) giving them an opportunity to interact with you (either via contacting you or directly buying from you), and 3) acting as a credibility check for your business. Say you’re at a networking function and you give someone your business card. If that person’s interested in doing business with you, they’ll inevitably check your web site when they get back to the office. If you’ve presented yourself in person as a professional, but your web site presents as amateur, you’ve got a credibility problem.
3. Lack of authenticity. This is something I’ve been talking a lot about lately, because I see more and more people out there offering to teach you things they haven’t yet achieved for themselves: social media experts who don’t have followers on major social media sites, business experts who promise great riches, but haven’t achieved them for themselves…you have to have the goods to back up what you’re offering! And if you don’t, your prospects will see through you. From miles and miles away.
4. Lack of a clear marketing strategy. Imagine if you were going to take a roadtrip. You know where you want to go, but not how to get there, and you don’t have a map. Would you just get in the car and drive around aimlessly, hoping you hit the right street and end up where you meant to go? No. Likewise, you can’t just start driving around hoping to pick up clients here and there without a clear marketing strategy that’s designed with your target market in mind.
You might be great at what you do, but if you don’t have at least these four pieces in place, you’re going to be missing loads of business and wondering why your business isn’t working. And if you don’t know how to get these four pieces figured out, you need help. It’s good to have a system, it’s great to have a plan mapped out. And even better if you can get an outside perspective, giving you ideas and solutions you might not have thought of on your own.
If you’ve been reading my blog, my e-zine, following me on Facebook, or watching my Tweets, it would be impossible for you not to have noticed my new program, The Experts Series. This series is a yearlong, interview-and-integrate series. Each month, I’ll interview a top name in small business. The current lineup includes several bestselling authors, power players in marketing and PR, and heavy hitters from the real world, and all year long, we’ll be talking about ways for you to grow your small business.
So why should you join the series? Here are my top five reasons:
You’ll learn from the best. I’ve invited some of the world’s most well-known experts in small business, marketing, public relations, and branding to participate in this series. The lineup includes:
Bob Burg, author of Endless Referrals and co-author of The Go-Giver and Go-Givers Sell More
Jay Conrad Levinson,author of Guerilla Marketing, the best-known small business marketing book series of all time.
Jack Trout, author of Differentiate or Die and Positioning, among other bestsellers, and the guy I learned a ton about branding from.
Larry Winget, author of It’s Called Work For A Reason and You’re Broke Because You Want to Be and the guy I turn to for “get real, and get off your butt” advice.
David Meerman Scott, author of The New Rules of Marketing and PR, Eyeball Wars, and Cashing In with Content, among others, and one of the guys I’ve learned the most about marketing and PR from.
(I’ve actually got several more incredible people signed on to participate, but I agreed not to reveal their names or promote that they’re appearing in the series until we get a couple of months closer to their dates. I have to admit that it’s kind of killing me not to tell you who they are, because these are huge names, and I honestly can’t even believe they agreed to let me interview them. But you’ll see the announcements coming up as soon as I’m allowed to share them, I promise!)
You’ll figure out what’s missing in your business that’s keeping you from taking that next step forward.
I don’t plan to just ask these folks what’s in their books or what they always talk about. Sure, we’ll cover that stuff, but I want to go deeper and find out what you can’t learn from their books. What are their best-kept secrets for growing your brand, getting the word out, drawing in clients, getting booked for speaking gigs, and heck, just making money? Was there one thing that they did that took their business to the next level? Was there something that “clicked” in their business? What’s the one thing they think you can do to grow your business and achieve success? I’ll be asking them more in-depth questions than you’ve heard in other interviews, to get to the heart of what these true small business masters can teach us.
You’ll have a chance to get up-close and personal with the top names in small business and ask them your questions. When I’m done grilling these experts, I’ll give you a chance to ask your own questions. You’ll be able to talk to the biggest names in small business and ask them whatever’s been burning in your mind about their books or your business. How often do you have a chance to ask someone of this caliber for a little turbo-coaching?
You’ll be working directly with me to integrate everything we learn during the interviews into your own business. The evening after every interview, I’m hosting a second call. I’ll do a brief recap of the expert call, and then I’ll take your questions. We’ll cover integrating the material we learned the day before, or you can ask me other questions about your business. Point is, I’ll be coaching you live and giving you my best business advice on the spot. This is absolutely the most affordable way to get some real, authentic business mentoring from a seasoned pro. Plus, just like any other Mastermind (I call this my “mastermind lite”), you’ll learn from the other folks on the calls. Remember, we’re all in this together. Whatever you’re going through in your business, I’ve probably been there…and you’ll discover other people who are in the same boat as you, so you can learn together.
Each month you’ll get closer to achieving true business mastery, and building more freedom, flexibility and purpose into your life. Listen…let me be candid. Just listening to the interviews and Q&A calls probably won’t change your business too much. But if you act on what you learn in the series, your business could completely transform. Just imagine if you knew what to do and how to structure your time so you really did achieve small business mastery? Can you imagine if you actually had all of the freedom and flexibility that small business ownership promises? Can you imagine what would happen if you were able to create a vision for your business and then achieve it? The best way to achieve all of that is to learn from authentic leaders who have mastered it themselves, and know how to teach what they learned. And that’s what The Expert Series is all about.
Bonus Reason: These are real experts. They’re authentic people. And they’re interested in helping you. When I invited these folks, here’s how I describe the series: “a new teleseminar series for my subscribers and clients to help them learn and grow in areas they may miss on their own.” And you know, what really amazed me about the responses I received is how generous these people were. I mean, maybe it’s my own jaded perspective, but I never, in a million years, expected anyone as famous as some of these folks are to thank me for reaching out to them and to be enthusiastic about participating in the series. But they’ve all been so generous with their time and they’re excited to join in this series, because this is all about casting off the formality and the suits and rolling up our sleeves and getting real about small business growth today.
Want to know the number one way to get more clients? Simple. Have a large list!
When you have a large list, everything changes. When you communicate with your list on a regular basis, share tips and thoughts, you become an integral part of their lives. As you share with them, they see your expertise and feel your passion. So when they’re ready, they know that they need to contact you. When people on your list need your products and services, they immediately think of you! So how do you build a large list of people who want to hear from you?
Why not attend the World’s First ListBuilding TeleSummit for Coaches and find out what works best for some of the leading names in coaching, including me, Susan Baroncini-Moe, plus Andy O’Bryan, Adam Urbanski, MaryPat Kavanagh, and more?
It’s going on now, 2/8/10 thru 2/13/20, and my interview on why branding is critical to building your list is live today!
As most of you who’ve been following me for awhile know, I started working with branding and positioning years ago. But until I re-branded my own company, I never really understood how fundamental and powerful branding could be. On Jan. 1, 2009, I re-launched my company as Business in Blue Jeans, and in the first three months of 2009 alone, saw an increase of 500% in my business, just due to branding. Since then, I’ve turned the basic principles of branding into an easy-to-follow, 6-step system that I’ve used with tons of clients. Over and over again, this system yields powerful, profitable brands.
I’ve got a few more clients than my schedule can handle, so I finally decided to teach a class to help people get started re-working their brands. Hence, “5 Simple Secrets to Million Dollar Branding: How to transform your company into a memorable, moneymaking machine!”
Here’s what I’m covering in this class:
1) The #1 thing you need to do to start drawing in clients TODAY!
2) My secrets to finding a niche where clients are absolutely clamoring for what you have to offer, and building a brand that draws them in like bees to honey.
3) Exactly how to examine your competitors, and then, believe it or not, forget they exist! (Most of my clients think I’m nuts until they understand this principle, and that’s when they see the genius of it. And don’t worry…you’ll still stand heads and shoulders above the competition!)
4) My 6-step branding system that will help you create your very own million dollar brand. (These are the exact steps I follow to brands for my own companies, as well as those of my clients)
5) The most important mindset shift you need to make before ever creating your brand. This one shook me to the core– this one simple shift can change everything for you!
The call is Wednesday, 10/22 at 4 PM ET. Even if you can’t make it, sign up anyway and I’ll make sure you get an MP3.
For most businesses, a web site is one of the most important investments you can make. Entrepreneurs are either overspending or underspending on their web sites, and many have no idea what they’re doing or why. So today I’m going to talk about why a good, solid web site really matters to your business, and in the next three weeks, I’ll follow up with articles on the core components your web site needs to work well for you, and how to hire a solid web firm to build your site affordably.
1. Your web site reflects you as a business owner and professional.
If your web site looks professional, your potential clients will think you’re a professional who has enough clients and enough income to have a site built for you. If potential clients visit your web site and it looks half-assed and home-built that’s how they’ll perceive you.
If you’re a web developer, by all means, build your own site, as that will reflect your capabilities. Everyone else, hire a solid company that can do a good job, not just in building your web site, but in getting it seen and in building it wisely to maximize the traffic you’ll get.
2. Your web site can mean extra local business.
Even if you’re primarily brick and mortar, having a solid web site can mean extra business. Local clientele often perform seaches online and find your web site, encouraging them to walk into your store. If they find your competitors and they look more reputable or solid than you (or if they have a web site and you don’t), you’ll lose business, just because of your web site. And, when you’re mentioned in the media or on review sites like Angie’s List, you’ll need a web site to help people find you.
3. Your web site can mean global business.
Did you ever think about getting orders from Australia or Malaysia? Launching a fantastic web site means you’ll instantly become a global business, allowing you to expand your clientele to a much larger audience. Your web site is visible in almost every country around the globe, and that means you expand your potential client base by millions. You’ll still want to keep your target market in mind, but an international audience may still find you appealing.
4. Your web site can generate media interest.
If a journalist is looking for an expert in your field to quote for an article, s/he is more likely to choose the business owner whose web site looks professional and clean than someone who looks like they don’t really know what they’re doing. And as most of you know, a mention in the media can be powerful for your business!
Don’t do your business a disservice by putting up a shoddy web site. Take care and invest wisely in your business web site by hiring someone who knows what they’re doing. Next week I’ll talk about what components you need in your web, then, I’ll cover how to hire a web company, and finally, I’ll talk about how you can help your web design team as a savvy consumer.
I was recently reading Entrepreneur Magazine’s article on hot trends for 2009. Now, I don’t always like Entrepreneur and other small biz magazines because I think sometimes these publications focus on businesses that require substantial startup capital. While there’s an obvious need for brick and mortar businesses, they’re not the first thing on my mind when someone comes to me to start a business, especially in this economy.
That said, I do like the current issue, primarily because of the “hot trends” article. The top trends aren’t exactly big news, if you’ve been paying attention to the world around you lately. I think we all know that alternative fuels, environmental services, and “green” businesses are the wave of the new future. And health care is always big, but there’s definitely a trend away from plastic surgery, as we move in a more “natural” direction, so the beauty industry is growing. Interestingly, Entrepreneur points to both ends of the spectrum where retail is concerned: discount retailers and luxury products are of interest these days. Predictably, credit and debt management services and tools provide a rapidly-growing area. And it’s no secret that with the current economy, technology, social networking and business coaching are predicted to be huge in the coming year.
So what should you do with this information? Well, it depends on where you are in your entrepreneurial adventure. If you’re already in business, take a look at the top trends and see if you can make some slight adjustments to take advantage of what’s coming. If you’re in the remodeling business, for example, do what’s needed to get certified and trained so you can be the number one green remodeler in your market. If you’re in the beauty industry, transition into being an organic spa, or become your area’s spa answer to plastic surgery.
If you’re not in business yet, take these areas into account when you’re planning your business and branding. Make sure you take into account which of these areas will grow, not just in 2009, but in the years to come.
Of course, these are predictions, but it doesn’t take a rocket scientist to realize that they’re fairly solid ones. Now’s the time to ask yourself how you can use this information to your advantage!
